Sales Associate Customer Service

Firuzan Hussaini

*** *********** ******* *.*.

Calgary, Alberta

Home: 587-***-****

Email: ********@*****.***

!

OBJECTIVE: To be involved in a welcoming workplace that allows me to contribute my talents

and skills in a fast paced, team environment

SKILLS AND TALENTS

Quick learner and able to work in fast paced environment

Persistent, determined, motivated and goal oriented

Enjoy communicating and interacting with others

Team player and cooperative with others

EDUCATION

University of Calgary

Bachelor of Arts: Philosophy

(Sept 2017-current)

Lester B.Pearson High school

(2014-2017)

Bob Edwards Junior High school

(2011-2014)

WORK EXPERIENCES

Metro Polish Nails 17th (July 2021- Current)

Receptionist Assistance

- answer phone calls, assist with booking clients

- Develop friendly relationships with clients

- Maintain a clean environment before and after customers

- Handle payment transactions

- Stock up on items

- Provide bottle service

Gong Cha Crossiron Mills (June 2019 - May 2021)

Barista

- Greet each guest with a smile and a warm welcome

- Can multi-task and doesn't wait to be told what to do

- Understand what it takes to get the job done right

- Learn from experience, as well as from those who have experience

- Work well in a Team environment to get things done collectively

True Religion - Crossiron Mills (July 2018- May 2019)

Sales associate

- Greet customers, while having product knowledge and having good customer service.

- Be alert of all promotions and advertisements.

- Helping with floor moves, merchandising, and displays

- Changing prices in the department for products

- Using a computerized point of sale cash register, entering sales information, processing credit

card transactions and gift certificates

Steve Madden - Market Mall (Nov 2017 - June 2018)

Sales associate

- Establish friendly relationship with customers and catering to customer needs

- Product knowledge, strong written and communication skills, as well as skills to operating

computer

- Must always maintain awareness of production promotion and merchandising

- Cashier

- Maintaining cleanliness of sales floor

- Stock

La Senza - Sunridge Mall (Nov 2016 - Nov 2017)

Sales Associate

- Focused on building and lasting relationship with customers

- Demonstrating knowledge and insight regarding inventory availability, customer requests and

providing feedback on product to store manager

- Assisting with merchandising preparation for sales floor replenishment including ensuring

merchandise is priced correctly in accordance with markdowns, markups and promotions

- Process customer transaction, returns or exchanges

- Maintaining cleanliness of sales floor, replenishing merchandise on sales floor, ensuring visual

displays are maintained

Rundle Convenience Store (Mar 2015- Feb 2017)

Cashier

- Handling cash

- Assisting customers in finding what they are shopping for

- Replenishing products on sales floor

VOLUNTEER EXPERIENCES

Calgary Ismaili Centre Headquarters Jamat Khana

Volunteer (June 2018-current)

- Partaking in practices to serve the individuals and seniors

- Handing out refreshments to individuals

- Serving the individuals and seniors with nourishments

Ismaili Mulaqat Diamond Jubilee Event

Volunteer

- Directing individuals around the building

- Helping seniors commuting by wheelchairs

Peter Lougheed Hospital (Jan 2017-June 2017)

Cashier/sales associate at Gift Box

- Handled cash register, and assisted customers into finding what they are searching for

- Closing cash register

Unified Basketball (2016-2017)

Partner

- Assisting access students in learning how to play basketball at senior High School

We Day (October 24, 2015)

Ambassador

ACHIEVEMENTS

Grade 12 Honor Rolls 2016-2017

Grade 10/11 Honor Rolls 2014-2016

Honor Rolls in Junior High 2011-2014

Teachers Choice Award for Humanities 2013-2014

Teachers Choice Award for Industrial Art 2011-2013

References available at request

Contact this candidate