Storekeeper Customer Service

Curriculum Vitae

Nasir Uddin.

E - m ail ID: adplvb@r.postjobfree.com

Mobile: 00-88-017-**-**-** 54.

C hittagong. Bangladesh.

Objective

Seeking a position to work in a competitive environment t hat demands hard work where I

c an share my creative skills and knowledge and thereby develop my career and to be part

of the team which results in the growth and prosperity of the organization.

Professional Experiences

In United Arab Emirates (Dubai)

I worked as a Waiter in C ity Max Hotel LLC f rom September 2012 t o July 2014 at Dubai

in United Arab Emirates.

Jobs Responsibilities:

Providing a warm welcome for customers.

Receive food & drink orders & serve customer requests to the standards required.

Serving dishes to customers at tables.

Learning the names of & building relationships with regular customers.

Ensure timely delivery of all food & beverage items to c ustomers.

Understand menu content and keeping up to date with any menu changes.

Making recommendations from the menu if requested.

Answer guest queries in a polite and helpful manner.

Clearing cutlery and dishes away from tables.

Passing food orders through to the kitchen staff promptly.

Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery.

F ull product knowledge of all menu items and hotel facilities and services.

Check on customers asking if t hey are enjoying their meals and service.

Ensuring the food service area is left clean and tidy once all the guests have left.

Relaying, preparing and setting tables for the next guests.

Looking after guests with special needs i.e. dietary requirements, allergies, mobilit y

etc.

I worked as a Bartender in Traders Hotel LLC f rom October 2010 t o August 2012 at Dubai

in United Arab Emirates.

Jobs Responsibilities:

Serving customers from behind the bar, offering advice on drinks.

Responsible for keeping the bar clean and tidy, collecting empty plates & glasses.

Mixing cocktails for customers.

Operating the till and taking cash.

Preparing the bar for service, restocking wines and spirits.

Providing a professional, friend ly and courteous service to all customers.

T aking food orders from customers in the seated restaurant area.

Delivering food and also drinks to customers at tables.

Occasionally working at weddings, private parties & conferences.

Dealing with guest complaints in a friendly and efficient manner.

Ensuring all cash, charge, float and till procedures are carried out in accordance with

c ompany policy.

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In Bangladesh

I worked as a Storekeeper in B M Steel Mills (Pvt.) Ltd f rom March 2004 to December

2006 at Chittagong in Bangladesh.

Jobs Responsibilities:

Prepare initial stock orders for goods.

Receiving and Issuing orders on due time.

Making Bin card entry and Job card entry.

Handle the daily issued & received goods.

T ransfer goods from Main store to sub stores.

Update the stock forecast for manager review.

Maintain stores control documents in proper ways.

T o ensure sufficient goods delivery for customers.

F ollow up with clients outstanding various goods.

Update the daily stock balance for selling goods.

Communicate to the shipping company for goods.

Daily Physical verification of stock for various goods.

A ll w ork orders are c omplet ed w it h due diligenc e.

Reporting stock goods to the Store & Sales Ma nager.

Key Skills And Competencies

Good knowledge of wine, spirits and beers.

High standards of personal personal presentation and customer service.

Ability and willingness to work lat e nights & weekends and great team player.

Experience of serving large numbers of customers at large functions & events.

Ability to work well within a busy, often fast - paced environment.

Keen to learn and develop new skills. Able to work individually behind a bar.

Academic Records B. A(Pass) 2nd Class under National University. Bangladesh.

Computer Skills MS. Word, MS Excel,MS PowerPoint, E- mail And Internet.

Language Known English, Hindi, Urdu & Bangla.

Personal Information

Date of Birth : 03- 08- 1974.

Nationality : Bangladeshi.

Gender : Male.

Marital Status : Married.

Religion : Islam.

Passport No : AD17 77 773.

Passport Issue Date : 11- 10- 2012.

Passport Expiry Date : 10- 10- 2017.

Declaration

I am confident that I can serve with the work of your esteemed organization. At earliest, if

an opportunity offered as your need I can execute my work to the entire satisfaction. I here

declare that the above written particulars are t rue to best of my knowledge and belief.

Sincerely Yours.

Nasir Uddin.

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