Sec School Second Class

RESUME

S. Indira

Cell: 770-***-**** / 882-***-**** Email: adpiih@r.postjobfree.com

Objective:

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me to achieve personal as well as organizational goals.

Work Experience:

COMPANY: TATA CONSULTANCY SERVICES (Thoraipakkam)

DURATION: May 2016 – May 2018

POSITION: Senior Process Associate

PROCESS: Telecom Process (Networking)

Profile Summary:

• Over 2 years of experience in networking in BPO Sector.

• With Good communication and decent presentation skills,

• Self-driven and result oriented.

Roles & Responsibilities:

Description:

• Being an Australian based service client, the client sends the information through PDF format for processing the orders further.

• Ensure all the information given in the PDF are correct before processing the orders.

• Research and find out the duplicate values before processing the order to avoid errors.

• Handling the customers queries through Emails and a application called communicator during office hours.

• I was working on held queue documents on daily basis.

• I have also worked on final level of reviewing the documents

• Making an overall view of the order before submitting to avoid simple errors. Achievements & Highlights

• Won first place two times in two months for processing the orders with clean ticket of work (CTOW).

• Maintained an average of 90% accuracy with the productivity.

• Given trainings for the new joiners about how to process the order before they come to work on the floor.

Tools used for processing the orders.

• Maxim

• WAS

Education

• MBA (HR) in Pondicherry University, Loyola College Society Twinning Programme

(60%). Year 2016 – 2018.

• B. Com (Bank Management), in Madras University, Ethiraj College for Women with second class (60%). Year 2013 -2016.

• HSC, in St Mary’s Girls HR. Sec School, with (77.4%). Year 2013.

• S.S.L.C, in St Mary’s Girls HR. Sec School, with (66%) Year 2011. Personal information

• Date of Birth : 18/08/1995

• Language Known : English & Tamil & Hindi (write &read only)

• Sex : Female

• Address : # 6653 TNHB

Ayapakkam, Ambattur Chennai-600077

• Hobbies : Listening songs & Carrom

Declaration

I hereby declare that all the details furnished above are true and correct to the best of my knowledge and belief.

Date: Signature

Place: Chennai Indira.

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