Information Specialist Classroom Teacher

Denise Gaston adpe3r@r.postjobfree.com

Cell: 917-***-****, Home: 347-***-****

SKILLS:

Microsoft Office Suites: Word Excel Access Sway SQL PowerPoint Google support

Computer Technology: Audio Visuals iPads MACs, cellphone technology solutions, Help desk support

Databases: Zoom Remote Classrooms Sierra Catalog databases Google Meetings Canvas LMS

EXPERIENCE:

Instructional Support (per-diem/Per-session teacher) Mar 2013-Present

New York City Department of Education, Sub-central, Brooklyn, NY

Classroom teacher and Remote instructor Online with Zoom Remote learning technology applications

Collaborate with principals, teachers and students for lessons and research projects, blogs, websites, etc.

Set-up computers and iPads in the classroom and check Audio Visuals for interactive classroom lessons

Facilitate classroom textbook lessons with discussions, online research on databases and websites,

Report IT Help Desk troubleshooting issues on computers databases and resolve closed IT tickets

Computer Information Specialist, NY (Summer Consultant) April 2008- Mar 2013

Mastercard Worldwide- Researched deliverables on international credit cards industry market segments

for Sr. Management, supported the IT department with database requirements for computers.

Barclay’s Capital- Researched deliverables for Investment bankers on Bloomberg, M&A using computer databases, worked with the IT Help department on database research products for upgrades.

Sr. Reference Librarian Feb 2006 Mar 2008

Queens Public Library, Jamaica Queens, NY

Responded to customer In-person inquires with computer online research OCLC databases and library catalogues to resolve customer database issues; communicated with IT department to set-up meetings

Improved computer usage statistics by teaching public computer workshops and educational programs

Coded, classified, and cataloged books, publications, films, Audiovisual aids, and Microfiche archival material

Collaborated and evaluated books, databases, websites on selection committees, IT Helpdesk tickets

Information Specialist/librarian Sept 2005-Jan 2006

Bear Stearns Investment Bank, NY, NY

Managed work groups and collaborated in research teams to evaluate legal and investment databases.

Researched and collaborated with investment bankers for research request, timeframes, and online sources

Trained as an Analyst on investment banking databases at Bloomberg, LexisNexis, Securities Mosaic, etc.

Followed the direction of IT Help desk policies, processes, procedures and their governance for all computers and audio visuals in the research department; reported the IT department incidence tickets

Set-up investment banking daily meetings in conference room, Check-up/Maintenance/ Polycom devices

Downloaded from ALACRA PIBs pitch books presentations for investment bankers for M&A meeting and presentations, established location for meetings based on meeting audio visual, outlets, computers, etc.

EDUCATION:

Master of Science in Instructional Technology MS Dec. 2021

Touro Graduate School of Technology, NY, NY

Master of Information and Library Science: ALA Accredited librarian MS 2003

Pratt institute School of Information and Library Science, NY, NY

Bachelor of Business and Public Administration: Major: Management & Organizational Behavior

Howard University School of Business and Public Administration, Washington, DC BA

REFERENCES:

Available on Request

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