Medical Assistant Customer Service
Resume:
Sharie Bennett
To obtain not only a career, but a job with growth and leadership.
Houston, TX 77056
adp3j7@r.postjobfree.com
Senior Customer Service with 9 + years of work experience. Personally handles over 100 calls daily
(sales, customer service, and incoming calls). I also have over 10 years in the Healthcare field upon years of receptionist/clerical experience.
Willing to relocate: Anywhere
Work Experience
Medical Assistant & Manager
Bayou City Foot and Ankle - Houston, TX
November 2021 to Present
Answer phones, check patients in and out, take co-pays, insurance verification, prior authorizations, faxes, schedule appointments, and chart patients.
Medical Receptionist
Mmtc of florida - Fort Walton Beach, FL
July 2021 to September 2021
Put in orders, greeting patients, collecting payments, answering calls, and patient consultation. Patient Consultant
Trulieve - Destin, FL
April 2017 to September 2021
Provide customer service, greet patients, check in patients, clean, and help with orders. Medical Receptionist
DYNAMIC Pain & Wellness - Fort Walton Beach, FL
May 2020 to July 2021
Scheduling patient appointments, answering incoming calls, medical records, customer service and insurance verification.
Patient Care Coordinator
American Family Care - Destin, FL
March 2017 to October 2020
Taking incoming calls, greeting patients, taking vitals, Injections, putting in orders, faxing, insurance verification and collecting payments
Medical Receptionist
ORTHOPEDIC ASSOCIATES - Fort Walton Beach, FL
August 2019 to April 2020
Answering calls incoming calls, scheduling patients, greeting patients, insurance verification, collect payments, medical records, customer service and faxing orders. Self Employed
Malogal - Beckley, WV
May 2014 to November 2018
Online boutique selling the latest shoes for women and sold shoes locally to customers as well. Telemarketer
ADDCOM - Navarre, FL
October 2016 to August 2018
Sold internet service, cable, inbound calls, outbound calls, put in orders, schedule, appointments and customer service.
Education
Associate's degree in Business Administration
Colorado Technical University-Online - Denver, CO
August 2019 to October 2021
Certificate in Medical Assistant
Everett Community College - Arlington, VA
January 2008 to January 2009
High school diploma
Woodrow Wilson High School - Beckley, WV
August 2001 to May 2003
Skills
• Customer service
• Medical receptionist
• Sales
• Computer skills
• Medical records
• Insurance verification
• Medical office experience
• Medical scheduling
• Experience administering injections
• Medical billing
• Patient care
• ICD-10
• Medical coding
• EMR systems
• Data entry (1 year)
• Phone etiquette
• Medical terminology
• Anatomy knowledge
• Physiology knowledge
• Clerical experience
• Cold calling
• HIPAA
• Customer relationship management
• Financial services
Awards
President Dean list
March 2009
Medical Assistant GPA 3.5
Certifications and Licenses
Medical Assistant
January 2008 to March 2009
Graduated with Medical Assistant certificate
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