Production Leader Peer Mentor
Resume:
Derrick L. Hood
Cibolo, Texas 78108
adoygu@r.postjobfree.com
Career Objective: To obtain a position that will maximizes my abilities and contribute in an organization's growth by assisting in accurate execution of business activities where I can utilize my interpersonal skills, communication abilities and my proven talents demonstrated throughout my working history. I am always willing to spend the extra time to complete assigned tasks and demonstrate understanding, and effectively cooperates with peers and management. I have the abilities to adapt to a changing environment with a high level of success. Seeking a position in personnel management with an organization that values hard work, self-discipline, and dedication. Summary of Qualifications & Skills
Experienced trainer with practical application knowledge on preparing, delivering, and assessing effectiveness of presentation
Extremely strong communication skills; often commended for spending additional time coaching teaching and mentoring peers
Selected as the facility shining star in at the Lawton Serco site for professionalism, excellent interpersonal skills, and in-depth knowledge of the job Prepared and demonstrated new training procedures to coincide with the rapid changes of production.
Implemented innovative work designs to enhance all employees’ productivity with a strong record of waste reduction and increased efficiency. Proficient with Microsoft word and all its applications Educational Qualifications:
Associate's Degree in Accounting
Kaplan University, 1994
Work Experience:
Maclellan Integrated Services Inc.
San Antonio, Texas
Team Leader- March 2020- Present
Responsibilities:
An Team Leader is responsible for safety of his team members and customers safety policies and protocols. Perform critical process cleaning in an industrial setting and complete a variety of tasks with the safety guidelines and quality protocols that are trained on, follow written and verbal instructions, and work safely as part of a team. Tasks that an team leader are responsible for mopping, wiping, scraping, vacuuming, pressure washing, and high-pressure blasting and many others etc.
Maruchan Inc.
Von Ormy, Texas
Production Leader-October 2018-February 2020
Responsibilities:
A Production Leader is in charge of the entire production process for a particular or set of products. They plan, organize and recommend strategies in ensuring that the product is developed successfully, in accordance with all specifications. They supervise teams that work in operations and product development. As a Production Leader I have trained over 20 new personnel to operate production equipment and generated over 1.2 Million packs of product a day.
Circle K/ Corner Store
Assistant Store Manager-May 2017-April 2018
Responsibilities:
Developed excellent organizational and planning skills through maintaining schedules and payroll. Applied all guidelines and procedures through the use of the company’s project manager task system, Met deadlines for inventory counts and wrote incident reports as needed; l prepared bank deposits. Merchandised and advertised numerous products to ensure success of sales as well as ordering products that were low in inventory; Opened and closed the store according to safety guidelines of the company; Maintained efforts of being a strong, influential team leader by ensuring excellent customer service was being provided to over 700 customers a day.
FRESH SUCCESS MARKETING GROUP
San Antonio, Texas
Entry Level Management- February 2017-April 2017
Responsibilities:
An entry level account manager is responsible for selling products to new or existing customers. Primary duties for an entry level account manager position may include lead generation of prospective clients, direct sales, prospecting, visiting clients stores in order to demonstrate the products, understanding customer\'s requirements and pitching an appropriate product or service, handling objections, and closing the sale. An entry level account manager or an account executive reports to the lead account manager or account director. Connexion Point
San Antonio,Texas
Customer Service Representative-August 2016-January 2017 Responsibilities:
Selling new healthcare products for medicare and medicaid insurance for under 65 and 65 older during open enrollment. Attracted potential new customers and renewals by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. SERCO
Lawton, Oklahoma
General Clerk III - November 2014 – August 2016
Responsibilities:
Maintains focus on new or updated processing procedures. Provide phone support, data entry and information retrieval for approximately 10,000 consumers to date, to aid in the completion of health insurance applications and exemption applications for the Health Insurance Marketplace. Adheres to specific guidance from the Quick Reference Guides (QRG’s) Work Instructions, Released from the Center for Medicaid and Medicare Services (CMS) to properly complete secondary triage tasks, and consistently developing ideas to speed up the application process. Analyze complex issues with health insurance and exemption applications and come up with viable solutions, trained in exemptions, document triage, regular health insurance applications, and subject matter expert and peer mentor when assigned new tasks.
Reference:
Name: Lynne Carlson
Designation: Regional Vice President
Organization Name: Primerica Financial Service
Telephone Number: 405-***-****
Name: Bret Carlson
Designation: Regional Vice President
Organization Name: Primerica Financial Service
Telephone Number: 405-***-****
Name: James Taylor
Designation: Sergeant First Class (Retired)
Organization Name: U.S. Army, Fort Hood, Texas
Telephone Number: 803-***-****
Name: Gregory Cecil
Designation: Sergeant First Class (Retired)
Organization Name: U.S. Army, Fort Hood, Texas
Telephone Number: 254-***-****
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