Joy Martinez
** *. ******** *** *****, Antipolo. Rizal
+63-930*******, adofcq@r.postjobfree.com
OBJECTIVE
To secure a position utilizing exceptional administration and customer care skills, strong work ethics and related experience to contribute effectivity, growth and learnings in the company.
PROFESSIONAL EXPERIENCE
Salihia Benevolent Society/ Princess Nourah Social Center - Kingdom of Saudi Arabia/ Unaizah Al Qassim / September 21,2017- September 22,2019
Admin Assistant and Swimming Coach Assistant
Profound experience of handling clients with various cultural and ethical sensitivity
Manages multi-tasking effectively and has zest for learning, high stress tolerance and willing to be trained.
Exceptional diverse interpersonal and communication skills
Time management skills and oriented telephone etiquette
Ibex Global Solutions Inc thru EMME Security System –Silver City, Frontera Verde Brgy. Ugong Pasig City May 2, 2016- Sept 2017
CCTV OPERATOR
16 months CCTV Operator expertise
Expert in Incident reports, Badge and IDs creation
Highly skilled in data privacy and in customer services activities – both on telephone and in person
Proven team player, flexible, fast learner and alert.
SITEL Philippines thru Emirates Specialist System – OJV, Pasig Nov 27 2013 –April 2,2016
Front Desk Associate
Head organizer in the reception area, coordinate mail flow in and out of office.
Give visitors badges and direct them to where they assigned.
Perform basic bookkeeping, filing, and clerical duties.
Take and relay messages: incoming and outgoing calls
Update appointment calendars and Schedule follow-up appointments
Schedule meetings and conference rooms, boardroom reservations and preparing coffee and set out food.
Sampaguita Tourist Inn, Naga City Aug 2012 - Sep 2013
Front Desk Officer
Welcome guests on arrival and provide information regarding availability, room types and room rates, hotel policies and activities in response to queries both on the phone and in person
Maintain inventories pertinent to vacancies, reservations and room compliance
Compile reports relevant to guest accounts, receipts and vouchers both manually and electronically.
Department Store - Masbate City Jun 2011- Aug 2012
SALES AGENT
Adjusts content of sales presentations by studying the type of sales outlet or trade factor and focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature and Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
PERSONAL INFO:
Address: 18 P. Oliveros Brgy. San Roque Pob. Antipolo City
Birth Day: December 20, 1992
EDUCATION
College
Our Lady of Fatima University, Antipolo (Oct 2019- present) Bachelor of Science in Physical Therapy
Vocational
EARIST – Nagtahan, Sampaloc Manila Jun 2015 - Food and Beverages Services TESTDA NCII Passer
Osmeña College - Osmeña, Masbate City Apr 2011 -Bachelor of Secondary Education (English Major) - undergraduate
REFERENCES
Ms. Rio Briones Dgroup Head- San Juan City No. +63-998***-****
Mr. Prince Leelah Padmadharan- Project Manager/ Salihia No. +966 050-*******
Ms. Michelle Chua No. PSA analysis +63-948***-****