Para Professional Castle Rock

PATRICIA L. VROOM

**** ****** **., ****** ****, Co 80108

CELL : 303-***-****

EMAIL: adoaws@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated and professional employee, who excels at prioritizing and completing multi-tasks simultaneously. Specializing in troubleshooting and problem solving. Committed to delivering high quality results with minimal supervision. Team player and positive roll model.

AREAS OF EXPERIENCE

ADT SECURITY SYSTEM

FIELD SUPPORT AGENT: SEPT 2015-PRESENT

AURORA, CO

INBOUND CALL FROM FIELD TECHNICIANS

TROUBLESHOOTING MULTIPLE SYSTEMS (SECURITY RADIOS, PULSE)

VERIFYING BILLING INFORMATION

PROCESSING PAYMENT

PROVIDING CONFIRMATION TO TECHNICIAN FOR COMPLETED JOBS

LEGACY ACADEMY CHARTER SCHOOL

SUBSTITUTE PARA PROFESSIONAL: AUGUST 2014-MAY 2015

ELIZABETH, CO

PROVIDING TEACHERS WITH SUPPORT IN CLASSROOM

WORKING WITH INDIVIDUALS TO IMPROVE READING AND LANGUAGE SKILLS

ASSISTING IN OFFICE AND LUNCH ROOM AS NEEDED

MAKING COPIES

ASSISTING CHILDREN FROM CLASSROOM TO CLASSROOM AS SUBJECT CHANGE REQUIRED

STAY AT HOME MOM FROM JANUARY 2007-AUGUST 2014

AURORA PUBLIC SCHOOLS

PARA PROFESSIONAL SIED: FEBRUARY 2005-DECEMBER 2006

PROVIDING TEACHER SUPPORT IN CLASSROOM

ASSISTING CHILDREN WITH LEARNING DISABILITIES, VARYING FROM ADHD TO AUTISM

ASSISTING CHILDREN IN LUNCHROOM, TOILETING AND RECESS

PROVIDING EDUCATIONAL ASSISTANCE TO INDIVIDUAL CHILDREN AS NEEDED

EDUCATION

LICENSED COSMETOLOGIST: - 1994

ACADEMY OF HAIR DESIGN – SALINA, KS

FIRST RESPONDER CERTIFICATION: -1994

GLASCO, KS

CNA CERTIFICATION -1990

BELOIT VOCATIONAL TECHNOLOGY -- BELOIT, KS

PROFESSIONAL SKILLS

Basic knowledge of Microsoft and Excel. Good typing skills, approx. 63wpm, Fast learner, Self-starter, Good phone and people skills, able to handle high stress situations.

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