Customer Service Representative

SERIKI BASHIRAT TITILOPE

No **, Winners way,opposite Oyebanji Street, Bashorun, Ibadan 070******** adnupa@r.postjobfree.com

OBJECTIVE

To work in an innovative environment that allows me to leverage my experiences, as well as my will to work within a team or personally to exhibit professionalism, exceed goals, and take on challenges.

PERSONAL DETAILS

Date of Birth

20th May, 1994

State of Origin

Osun State

Nationality

Nigerian

Sex

Female

Marital Status

Single

EDUCATIONAL BACKGROUND

B. Agric. Animal Physiology 2018

Federal University of Agriculture Abeokuta (FUNAAB)

SSCE Certificate. 2011

Our lady and St. Francis catholic college, Isale Aro, Osogbo

WORK EXPERIENCE

Customer Service Representative Sep 2019 till date

Dezzyworld Multiservices,Ibadan, Oyo State.

. Provides front desk customer care services to clients

. Prepare service report by collecting and analyzing Customer information

. Serves Customer by providing product and service information

. Resolving product and service problems

Administrative Assistant/ Secretary (NYSC) Oct.2018–July2019

Ministry of Agriculture Secretariat, Ibadan, Oyo State.

Prioritized work to meet department needs and exercised proper judgment in making decisions

Scheduled appointments and maintained calendars, arranged conference rooms and facilities for meetings

Handled confidential information with discretion and demonstrated customer focus with professionalism

Maintain office scheduling and event calendars

Composed, typed, distributed daily reports and routine correspondences.

Collected and coordinated the flow of internal and external information

Administrative Assistant/ Secretary 2013 – 2016

State Universal Basic Education Board, Osogbo, Osun State.

Developed and presented progress reports

Performed various administrative duties such as: operating phone systems, copying, printing, scanning, and mailing

SKILLS

Hard working and resourceful with excellent organizational skills, combined with the ability to prioritize work effectively.

Highly motivated with communication, team working, time management and problem-solving skills.

Highly Detailed with the ability to coordinate project, systems and people effectively for a common goal

Works accurately and independently with close attention to detail

Demonstrates ability to work effectively in a fast-paced environment during stressful hours

Strong written and verbal skills

Technical Skills:

Microsoft Excel, Microsoft word.

CERTIFICATION

National Youth Service Corps

REFEREES

Available on request

Contact this candidate