Receptionist Nail Technician
Resume:
Taylor Manna
Receptionist
Chillicothe, OH ****1
adnkx9@r.postjobfree.com
Skills
Customer/Client relations
Office administration
Professional demeanor
Customer and client relations
Time management
Telephone skills
Administrative support
Office management
Professional Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Systematic Receptionist successful in leading front desk public relations. Skilled at collecting and processing payments, setting appointments, and organizing and maintaining filing systems. Available for flexible hours weekly, including weekends and evenings.
Work History
May 2020 to Current
Brick Haven Spa Chillicothe, OH
Receptionist
Managed multiple tasks and met time-sensitive deadlines.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Provided clerical support to company employees by copying, faxing and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Scheduled and confirmed appointments and meetings for senior management team.
Corresponded with clients through email, telephone or postal mail.
Responded to inquiries from callers seeking information.
June 2019 to September 2020
JCPenney Chillicothe, OH
General Merchandise Assistant Manager
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Mentored new sales associates to contribute to store's positive culture.
Marked-down clearance items and relocated merchandise to proper store areas.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
September 2019 to May 2020
Cranberry Boutique Chillicothe, OH
Sales Associate
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked store system for merchandise at other sites.
Achieved perfect attendance and on-time record.
Processed product returns and assisted customers with other selections.
Solved customer challenges by offering relevant products and services.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Completed orders and organized product deliveries to meet customer timetables.
Maintained customer satisfaction while handling product returns quickly and professionally.
Provided positive first impressions to welcome existing, new and potential customers.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Increased sales by offering advice on purchases and promoting additional products.
Education
Hair Academy Chillicothe, OH
Nail Technician
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