Telecommunications Engineer Visual

Mar **** - Present

BRANDON MOORE

** ******* ** ****** ** 02026 • 214-***-****

adnfvl@r.postjobfree.com

AUDIO VISUAL ENGINEER

Experienced and meticulous senior Audio-Visual Technician who undertakes complex A/V assignments, meets tight deadlines and delivers exceptional A/V systems. Possesses a wide range of A/V technology experience. Applies strong A/V planning and technical skills to fulfill client requirements. Operates with focus on customer service and delivery of superior A/V systems. Flexible, proactive, complex problem solver, coordinator. WORK EXPERIENCE

Senior Technical Specialist - National Operations - Freelance Psav - Encore

• Plan and implement audio-visual systems for event coordinators and sponsors by installing and configuring audio- visual infrastructure to fulfill requirements.

• Operate and provide onsite support of AV technology during conferences, events, and conventions.

• Provide immediate diagnosis and resolution of audio-visual equipment problems and issues.

• Serve as internal expert for audience response systems including Turning Technologies.

• Integrate AV equipment into network infrastructure by installing cabling.

• Operate video switchers and cameras to record and stream various events and functions.

• Answer inquiries and provides guidance, advice, and recommendations to junior technicians and event clients of audio- visual equipment and computer systems.

• Set up the network and operate Speaker Ready room.

(Powerpoint,keynote,Prezi,etc.)

• Ki pro recording operator

• Traveling floor manager (Psav, Projection) Setup Audio Visual technology for clients in convention centers and hotels around the country.

Responsible for the set up and operation of small to large-scale audiovisual systems with a focus on audio, video, computer, Sep 2019 - Apr 2021

lighting, or rigging for live events while ensuring the utmost in client satisfaction. -

Key Job Responsibilities

• Equipment Operation - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.

-Customer Service

• Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Provides estimation of labor costs. Understands and fosters the hotel/client relationship.

-Training/Staff Development

• Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Coordinates on-the-job training for technicians and lead technicians to develop technical skills in specialty areas.

-Event Supervision

• Performs advanced work with Project Managers. Supervises and directs other technicians during an event.

-Equipment Maintenance

• Assists team with proper security, storage, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs.

Lead On-site Support Engineer

Biogen - AVI-SPL

•Microsoft Teams, Zoom, Webex Specialist

• Polycom Media Suite video recording

• Understands Microsoft Skype for Business and how it integrates with Polycom video.

• Understands Network traffic flow, routing, as it relates to video conferencing.

• High level understanding of Crestron video conferencing control units Responsive, efficient, and excellent customer interaction, and I exhibit a high level of professionalism.

• Mentor and develop junior staff members

• Take direction and mentorship from senior staff members, management, project managers, delivery managers

• Demonstrated high aptitude and/or potential for a career within the technology industry

• Desire to work with complex VoIP / Video technologies

• Excellent communication skills, both written and oral.

• Ability to document processes clearly

• Can rely on experience and judgment to plan and accomplish goals and meet deadlines

Aug 2018 – Aug 2019

Jul 2014 - Sept 2016

• Can work independently or within a project team Senior Telecommunications Engineer

Massachusetts Financial Services - ATOS

• Polycom video conferencing deployment, configuration and support

• Polycom Media Suite video recording

• Understands Microsoft Skype for Business and how it integrates with Polycom video.

• Understands Network traffic flow, routing, as it relates to video conferencing.

• High level understanding of Crestron video conferencing control units Responsive, efficient, and excellent customer interaction, and I exhibit a high level of professionalism.

• Mentor and develop junior staff members

• Take direction and mentorship from senior staff members, management, project managers, delivery managers

• Demonstrated high aptitude and/or potential for a career within the technology industry

• Desire to work with complex VoIP / Video technologies

• Excellent communication skills, both written and oral.

• Ability to document processes clearly

• Can rely on experience and judgment to plan and accomplish goals and meet deadlines

• Can work independently or within a project team Senior Classroom and Event Support Engineer

Boston University

• Implementation, support and internal staff training on Livestream Webcast and AV Switchers.

• Develop and deliver training on emerging technologies and create documentation for use by internal staff.

• Oversee efforts of junior technicians and contractors at events across campus.

• Set up and operation of complex AV Consoles.

• Work with Auto Mixers/LS9 digital audio mixer and manage integration with Crestron routing system operations.

• Faculty Meeting-Tsai Center: Video Switcher integration with Cisco video conference and Crestron systems for medical campus.

• Collaborate with BU service providers including Student Production Services as well as videographers and producers from Boston University Productions on high profile events.

• Work closely with Events & Conferences, providing consultations and event support for revenue generating conferences and meetings.

• Provide post-production services on videos and recorded audio Aug 2016 - Mar 2017

Jan 2004 - Nov 2005

with Final Cut, Premiere, VideoPad, Audacity, and Movie Maker.

• Support external AV vendors including Capron with AV and Crestron routing needs at campus events. • Utilize ServiceNow ticketing system to track service requests, incidents, and status of equipment repairs.

• Classroom Support - Professional maintenance and repair of audio and visual equipment Integration and field service repair, online audio and visual system monitoring and preventive maintenance via Crestron Fusion, Presentation system maintenance.

• Deliver expert repairs on audio and visual media systems

• Echo 360 recording programing.

• Crestron DM servicing and installation

• Projector maintenance

• Cisco and Polycom Telepresence and video conferencing Setup and operation

• Onsite Webex meeting technician

Classroom Technology and Media Specialist - Contract Suffolk University

•Life cycle management,

•Repair and maintenance of the media equipment installed in classrooms throughout.

•Develop preventive and routine maintenance schedules, implementing schedules,

•Troubleshooting diagnosing equipment failures,

•Arranging for proper repair or replacement with the appropriate vendor(s), selecting vendors and developing the maintenance and repair budget.

•Lead various projects including some event management and audio-visual content production.

Network Cabling Techniciam

Acclaim Professional Services

• Installed and upgraded network cabling, including fiber optic and CAT5e/CAT6.

• Terminated and tested new cabling / Installed Multi-Protocol Label Switch-mpls open wall drop

• Assisted with the installation of patch panels / Closet build out

• Evaluated and resolved cabling installation problems and issues.

• Upgraded cabling information structure / Installed 2400 and 700 box race way

• Pulled fiber from portables 24 strand / Terminated on 568 A and B jack

• Dressed cat5E and cat6 to the MDF and IDF / Installed stand alone open rack IDF

2002 - 2003

• Installed j-hook support structures / Installed 84 inch closed rack-MDF

• Installed 32 inch and 42 inch cabinets / Assisted installation on a 48-port patch panel

-CERTIFICATIONS AND LICENSES-

•Infocomm Recognized AV Technologist Certification

•InfoComm Certified Technology Specialist Prep and Testing Drill

•Essentials of AV Technology Certification

•Field Production Certification

•Studio Production Certification

•OSHA 10 -CareerSafe

•Shure - Audio Basics for Meetings and Conferences

•Shure - Best Practices for Merging AV and IT Systems

•Shure - Integrated Systems Certification L1

•Shure - Integrated Systems Portfolio Overview

•Shure - Network for AV Professionals

•Shure - Wireless Basics

•Extron - Networking Principles

•Forklift Certification

•Crestron - Fusion Installation and Configuration EDUCATION

Bunker Hill Community College

Associates in science

Major : Computer Science

Minor : Psychology

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