Social Services Department Head
Resume:
Hien Ngoc Huynh
San Diego, CA *****
adn6dh@r.postjobfree.com
Dependable, caring, trustworthy, devoted post graduate with counseling psychology major A natural leader with experience in providing guidance and serving the community and making a measurable impact in the mental health and lives of others.Through compassion, empathy, and trust, able to drive people toward a more positive future. Have outstanding communication skills. Prioritizes the needs of the individual while tending to case management duties under confidentiality guidelines. Skilled at helping individuals, families, and therapy groups work toward recovery and wellness. Committed to building a positive working relationship with staff and patients.
Authorized to work in the US for any employer
Work Experience
Social Services Director
La Fuente Post Acute - Vista, CA
January 2021 to June 2021
Primary Duties and Responsibilities
• Plan, develop, organize, implement, and direct Social services staff in the overall Social Services function in the facility.
• Meet with Administration and other facility management personnel in planning social services functions.
• Will represent facility as Grievance officer and collaborate with Administrator and other Department head in resolving issues.
• Be responsible to oversee behavior management and collaborate with the Director of Nursing Psychotropic Management and coordinate with the Psychiatrist's psychotropic gradual dose reduction schedule.
• Responsible for ensuring the facility is providing necessary behavioral, mental, and/or emotional health care and services to each resident.
• Responsible for referring resident ancillary services such as Dental, Optometry, Audiology, Podiatry, Psychology, and Psychiatry.
• Maintain a good working rapport with other departments, as well as outside community health, welfare, and social agencies to ensure that social service programs are properly maintained and meet the needs of the residents. 2
• Keep abreast of current Federal and State regulations and recommend necessary changes as needed.
• Review departmental policies and procedures and recommend changes concurrent to recent regulatory guidance.
• Develop and manage a departmental budget and monitor expenditures.
• Serve on various committees of the facility as appointed by the Administrator.
• Collaborate training with other disciplines with in-service programs that can be used by staff in behavior and other related areas in social service.
• Participate in discharge planning and coordinate with outside resources and agencies to ensure safe discharge is provided with residents.
• Utilize IDT to ensure social service needs are discussed and met and maintain communications with resident family members.
• Collaborate with other disciplines to schedule Interdisciplinary team meetings for discharge planning, psycho-social/behavioral care plans, and resident assessments with new admissions, quarterly and annually, or significant change as necessary.
• Arrange and collaborate appointment and transportation needs of residents as necessary. Arrange transportation upon discharge.
• Provide resident and family resources information with financial aid options from government and private agencies.
• Provide assistance and direction to staff members when dealing with problematic and behavioral situations.
• Responsible for storing and retain Grievances record for 3 years.
• Ensure to document events timely and accurately
• Ensure assessments/observation are completed timely with new admissions, quarterly and annually, and with significant changes.
• Responsible for ensuring Social Service Department maintains the Theft & Loss program of the facility and stores Theft & Loss records per state and federal regulations.
• All other related duties as assigned by the facility Administrator or Director of Nursing. Intern
Desert V.I.P Clinic
March 2019 to May 2020
• Conducted daily groups, lectures, and individual counseling.
• Detailed documentation according to state mandates subject to audits by the state and those conducted internally.
• Included interviews and/or assessments to generate and implement the individualized care plan.
• Conducted daily groups and monthly individual counseling.
• Conducted seminars and lectures on 12 step programs, secular groups, relapse prevention, identifying triggers, Aids/STD training, and life skills. 3
• Provided substance abuse counseling and specialized services for adults with addictions.
Education
Doctor of Philosophy in Counseling Psychology
Michigan State University - East Lansing, MI
2020
Skills
Meeting Facilitation
Curriculum Development
Crisis Management
Child & Family Counseling
Program Development
Applied Behavior Analysis
Behavioral Health
Behavior Management
Excellent written and strong verbal therapeutic communication skills Strong foundation in critical thinking and problem solving Peer Counseling
Mental Health Support
Learning Disability Awareness
Intervention Planning
Crisis Response
Crisis Intervention Techniques
Communications Theory
Psychotropic medications knowledge
4
Proficiency in Microsoft Office Suites
Cultural Sensitivity
Crisis Intervention
Group Therapy Training
Drug and alcohol counseling and support to individual patients and their families Research the underlying cause of addiction
Social Work
Motivational Interviewing
Behavioral Therapy
Addiction Counseling
Hospice Care
Cognitive Behavioral Therapy
Case Management
Intake Experience
Languages
English
Vietnamese
Expert
Certifications / Licenses
BLS Provider, American Heart Association Expiration Date: April 2023 OSHA Bloodborne Pathogens Certification 10 Expiration Date January 2022 Social Work License
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