Warehouse Associate Assistant

Sebastian Kyei

London

adn4jk@r.postjobfree.com

077**-******

Highly self-motivated with the ability to manage and maintain strong business relationships. Focused on exceeding customer expectations and committed to achieving a high level of customer service. Fast learning and productive with a broad range of work experience. Highly adaptable, currently seeking new challenges, making best use of existing skills and experiences with option for further development and growth.

Work Experience

Warehouse Assistant

Gorillas - London

February 2021 to July 2021

Picking and packing customers items for the couriers to deliver on time. Constantly replenishing stock.

Waste and quality checking.

Check the availability of items manually, so I can input the quantities on MS excel. Using the software eddress, for accurately updating availability of stock. Unloading and sorting deliveries.

Clean the warehouse.

Use the software Zenput to show proof of the completion of tasks. Dispose of rubbish.

Date check items.

SAINSBURYS Online Assistant

• Sort out and co-ordinate the deliveries.

• Dealing with the liaison worker regarding payments, complains, using CMS to arrange delivery times.

• Use the computer program ILS for checking items for online delivery service

• Work effectively well in a strict time frame

• Use a handset for scanning and data entry

• Sorting out paperwork according to the correct procedure.

• Use in-store I-Phone for viewing, scanning, calling customers, process payment and request couriers

• Use computer to regulate orders per hour for stability.

• Keep records in Diary

AUG 2018 - APRIL 2020

Education

GCSES in CUSTOMER MANAGEMENT SYSTEM

RUTLISH HIGH SCHOOL - London

1999 to 2003

Skills

• Communication: Experience operating in cross cultural teams, able to present and communicate ideas at all levels confidently and clearly, both orally and written. A natural ability to sell to a consumer.

• Customer Service: Commitment to enhance customer loyalty. Deep empathy for consumer needs and behaviour. A natural communicator with the skill set to defuse situations as well as commit to a point of discussion professionally and negotiate the necessary outcome.

• Digital Skills: Comprehensive PC and Apple Mac skills, with literacy in a range of software packages, including: Microsoft Word, Excel and Outlook.

• Warehouse Experience

• Picking and Packing

• Order Picking

• Warehouse Associate

• Picker Packer

• Shipping Receiving

• Unloading

• Forklift

• Loading

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