Quality Auditor Customer Care
Resume:
ARCHANA KOUL
CARRER OBJECTIVE
To secure a challenging position where i can effectively utilize
and contribute my skills and abilities to an organiation that offers professional growth while being resouceful, innovative and flexible.
Work Experience
Quality Auditor: Email Auditor - Gurgaon
NIIT January 2020 - November 2020
Monitoring emails sent by team members and filling the checklist sheet according to the defined parameteres Quality Auditor: Call Auditor - Gurgaon
MattsenKumar Pvt. Ltd. April 2018 - Dec 2019
Auditing recorded calls based on set parameters and filling the checklist sheet accordingly
Customer Care Executive - Gurgaon
Bird Infotech November 2015 - April 2018
Handling customer queries over the email
EDUCATION
BCA (Bachelor Of Computer Application) Jammu University; 2015 SKILLS
Basic Knowledge of Microsoft application (outlook, excel and word)
Familier with the Floor Huddle
EXTRA CIRCULLAR ACTIVITIES
Participated in Bharat Vikas Parisad for singing and dancing competion
Participated in sports at inter school competion
Languages:
English
Hindi
Kashmiri
Interests:
Singing
Dancing
Sports
Mobile:
Email:
adn3yz@r.postjobfree.com
Current Address:
Jammu
DOB:
18-10-1992
Marital Status:
Unmarried
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