Security Manager
Resume:
Dawood Salman Ali
Villa ****, Road ****, Sanad **5, Bahrain
Telephone: 35528135 & 39040814
E- mail: **************@*****.***
Dear Sir/Madam,
I have spent most of my career in the Hotels and Guarding Security Industry and enjoy the work. I have always enjoyed the multi-cultural and international environment and believe I have an outgoing and naturally helpful disposition. Over the years I have dealt with and understand many cultures. With my wide scope of experience, I feel I could make a significant contribution to your organization.
Herewith I attached my Curriculum Vitae for your perusal and trust that you will consider my application for the post available.
I look forward to hearing from you.
Kind regards,
Dawood Salman.
CURRICULUM VITAE
Personal Details
Name Dawood Salman Ali Hassan
Date of Birth October 31st, 1969
Place of Birth Bahrain
Nationality Bahraini
Marital Status Marred
Languages English & Arabic (Oral & Written)
Hindi Oral only, (enough to Understand)
New Hotels Opening Experience
I was a team member of the opening for the following hotels.
Banyan Tree Desert Spa Resort Al Areen, 5 Stars
Novotel Aldan Resort, 4 Stars
Down Town Rotana Hotel, 5 Stars
Wyndham Gran Manama Hotel, 5 Stars
Seef Cineplex, Bahrain cinema
2019 – To date : Movenpick Hotel, Bahrain
Position : Chief of Security
Duties To ensure the security and safety of Movenpick Hotel Spa & Hotel guest, property and staff
Directly responsible for the entire operation, staffing and
establishment of the Security Department.
Functioning as “Customer Service Ambassador” in all
aspects and responsible for any issues related to guest
satisfaction and service.
To direct and co-ordinate overall security issues of the
Resort and deal with security contacts i.e. Public Security,
Bank Security, Armed Forces, Fire & Emergency
Department etc.
To supervise, and if necessary, discipline employees under direct control
Directly responsible for security and safety of the employees accommodation.
To supervise, and if necessary, discipline employees under direct control.
To report sickness or misconduct of Security staff to the Human Resources Department.
To ensure that all employees report for duty punctually well groomed, wearing the correct uniform and name tag.
To build and efficient team of employees by taking an active interest in their welfare, safety and security, training and development.
To ensure that all employees have a complete understanding of the Resort policies and procedures in order that they may adhere to them.
To ensure that all department reports and correspondence are completed accurately and punctually.
To ensure proper handling of lost and found items.
To ensure that Security log books are properly used in order to enable the accurate monitoring of outlet revenue, guest comments and work performed.
To safeguard Hotel assets at all times.
To ensure adherence to internal controls, policies and procedures.
To report any breach of internal controls, policies and procedures to the appropriate superior.
To maintain complete confidentiality at all times regarding the content of security issues.
To maintain a high standard of personal appearance and hygiene at all times.
Any other reasonable tasks as directed by the management.
Managing a security team of 15 persons.
2017 – 2019 : Wyndham Grand Hotel, Bahrain
Position : Security Manager
Job Summary
Responsible for the safety and security of all Guests, Hotel Employees, contractors and visitors. Also responsible for the Fire & safety of the United Tower premises (CBRE).
Main tasks
Establishes standard policies and procedure for recruitment for security personnel.
Be aware of fire and emergency procedures, and department responsibilities during emergency.
Be aware of security policies and procedures of the hotel, and ensure that at all times in all areas of the hotel that they are being strictly adhered to.
Ensure that all hotel areas and the complete property are adequately secured at all times.
Be responsible for formulating the hotel business continuity plan and supervise it to be followed up.
Brief supervisors on function, VIP arrivals and other events, which will necessitate additional or special preparations.
Cable relationship with all guest of the hotel.
Conduct regular meeting to review, monitor, adjust and upgrade the performance of the hotel departments as a whole, explaining new directions and policies and procedures at the same time to HOD and associates.
Conduct frequent front and back of house checks ensuring the security procedures, standards of associates grooming, and manning levels are in order and takes appropriate action where necessary.
Conforms to and enforce policies & procedures and rules and regulations as laid down by Wyndham hotel Group and the hotel in order to achieve the highest level of uniformity and guest service.
Delegates to supervise all staff within the department and assist them in preparing work schedules.
Direct and control all subordinate to ensure that all day operational matters are handled on time.
Establish control procedure in all operation aspects in accordance with hotel’s policy.
Implement and enforce safety regulations and house rules.
Investigate cases happened in the hotel. Should criminal cases occur in the hotel. Assist police to do investigation work.
Maintain a hotel logbook on incidents, complains etc. and refer them, if required to the appropriate department for follow up action.
Perform special duties as required or designated by the General Manager.
Prepare job responsibilities of the security department. Adjust and update it according to the work situation.
Prepare various monthly reports as required by the General Manager.
Responsible for implementing the policies and procedures in operation of the security.
Responsible for the entire operations, staffing and equipment of the security department.
Through close supervision recommend improvements and changes to operation of the security department especially creating service standard of the hotel.
To handle and resolve all Guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, customers and guests of the hotel.
Communicate effectively and efficiently with external agencies including police, fire authorities, and other related services.
Train personnel according to established procedures and security training conduct training meeting to discuss problems and future plans, gives information and assignment.
Perform duties to all supervisors and other duties as may be assigned
Act as representative of hotel count on me! Service culture.
Prepare annual security goals.
Be familiar with the anti-terrorist and bomb threat prevention procedures in order to manage the team with prompt assistance in case of an accident, fire or other emergency.
2015 – To 2017 : Downtown Rotan Hotel, Bahrain
Position : Director of Security
Duties To advise management in improving and carrying out policies in accordance with security and institutional, state and legal regulations
Ensure that all hotel areas and the complete property are adequately secured at all times.
Direct preparation and distribution of written and verbal information to inform managers, employees and others of security policies, procedures and practices.
Manage the design and development of specialized training to guide security officers and others through security decisions and actions.
Represent the Hotel in formal meetings with outside organizations on matters dealing with security and protective services.
Ensure that all allegations of the crime and other incidents are investigated and recorded.
Prepare annual security goals.
Be familiar with the anti-terrorist and bomb threat prevention procedures in order to manage the team with prompt assistance in case of an accident, fire or other emergency.
2014 – 2015 : Movenpick Hotel, Bahrain
Position : Security Manager
Duties To ensure the security and safety of Movenpick Hotel Spa & Hotel guest, property and staff
Directly responsible for the entire operation, staffing and
establishment of the Security Department.
Functioning as “Customer Service Ambassador” in all
aspects and responsible for any issues related to guest
satisfaction and service.
To direct and co-ordinate overall security issues of the
Resort and deal with security contacts i.e. Public Security,
Bank Security, Armed Forces, Fire & Emergency
Department etc.
To supervise, and if necessary, discipline employees under direct control
Directly responsible for security and safety of the employees accommodation.
To supervise, and if necessary, discipline employees under direct control.
To report sickness or misconduct of Security staff to the Human Resources Department.
To ensure that all employees report for duty punctually well groomed, wearing the correct uniform and name tag.
To build and efficient team of employees by taking an active interest in their welfare, safety and security, training and development.
To ensure that all employees have a complete understanding of the Resort policies and procedures in order that they may adhere to them.
To ensure that all department reports and correspondence are completed accurately and punctually.
To ensure proper handling of lost and found items.
To ensure that Security log books are properly used in order to enable the accurate monitoring of outlet revenue, guest comments and work performed.
To safeguard Hotel assets at all times.
To ensure adherence to internal controls, policies and procedures.
To report any breach of internal controls, policies and procedures to the appropriate superior.
To maintain complete confidentiality at all times regarding the content of security issues.
To maintain a high standard of personal appearance and hygiene at all times.
Any other reasonable tasks as directed by the management.
Managing a security team of 15 persons.
2007 – 2014 Founder of Nitrogen Safety Equipment Services
Position : Owner of the company / Self employed
Services Supply, Installation and servicing of all Fire Firefighting equipment.
Supply, installation and servicing of Fire alarm systems (Analogue and Addressable systems).
Supply, Installation and servicing of Sprinklers system.
I Supply, Installation and servicing of FM200 fire separation systems for IT room.
Supply, Installation and servicing of Hydrant and Hoes reel systems.
Supply, Installation and servicing of all type of Fire extinguishers.
Supply and installation and servicing of CCTV and Intruder alarm systems. (Wired and Wireless Alarm System).
The agent for FM200 Geally, Italian made and Civil Defence approved.
The agent for UNIPOS Analogue and Addressable Fire alarm, made Bulgaria.
Project & Clients. We supply and installed the FM200 Fire separation system for all the Al Islamic Bank Branches, our system was Euro made. It’s called Geally and it’s made in Italy. We were the agent for the system and with Local Civil Defence Approval.
We Supply and Installed a complete sprinkler firefighting system in Bahrain Rubber Factory. Along with Hydrant, Hose reel and fire Extinguishers.
Supply and install of Fire alarm system in Arabian Gulf University and the university staff accommodations.
Supply and install of complete CCTV monitoring system in the North Government (Riff Municipality).
Supply and install of Fire alarm system in Al Hekma International School, with AMC for two years period.
Relocation of Sprinkler and fire alarm system in Gosi Mall, City Center Mall, country Mall.
Supply and install of Fire alarm system in Awall Ready-mix, for factory and staff accommodation.
Supply and installation and servicing of fire extinguishers at the schools, male and females schools (Ministry of Education).
Supply and install of Fire Extinguishers cabinets and safety equipment for the Bahrain City Center.
Supply and installation of Water Pump at the Al Fuzan steel factory.
2006 – 2007 : Banyan Tree Desert Spa Resort Al Areen, Bahrain
Position : Security Manager
Duties To ensure the security and safety of Banyan Tree Desert Spa & Resort guest, property and staff
Directly responsible for the entire operation, staffing and
establishment of the Security Department.
Functioning as “Customer Service Ambassador” in all
aspects and responsible for any issues related to guest
satisfaction and service.
To direct and co-ordinate overall security issues of the
Resort and deal with security contacts i.e. Public Security,
Bank Security, Armed Forces, Fire & Emergency
Department etc.
To supervise, and if necessary, discipline employees under direct control
Directly responsible for security and safety of the employees accommodation.
To supervise, and if necessary, discipline employees under direct control.
To report sickness or misconduct of Security staff to the Human Resources Department.
To ensure that all employees report for duty punctually well groomed, wearing the correct uniform and name tag.
To build and efficient team of employees by taking an active interest in their welfare, safety and security, training and development.
To ensure that all employees have a complete understanding of the Resort policies and procedures in order that they may adhere to them.
To ensure that all department reports and correspondence are completed accurately and punctually.
To ensure proper handling of lost and found items.
To ensure that Security log books are properly used in order to enable the accurate monitoring of outlet revenue, guest comments and work performed.
To safeguard Resort assets at all times.
To ensure adherence to internal controls, policies and procedures.
To report any breach of internal controls, policies and procedures to the appropriate superior.
To maintain complete confidentiality at all times regarding the content of security issues.
To maintain a high standard of personal appearance and hygiene at all times.
Any other reasonable tasks as directed by the management.
Managing a security team of 15 persons.
2005 - 2006 : Group four Security Service, Bahrain
Position : Senior Operation Manager
Duties : Directly responsible for the entire operation, of 400 staff distributed on more than 50 organizations, Malls, Companies, Ministries, Factories, Schools, Banks etc
Conduct a site survey for the new clients before quotation to identify the number of guards, equipment and procedures etc.
Recommend the department structure in terms of number of guards, Supervision and managerial positon if required.
Handling “Customer Service and responsible for any issues related to guests / Clients satisfaction and service.
To direct and co-ordinate overall security issues of the
Clients and deal with security contacts i.e. Public Security,
Bank Security, Armed Forces, Fire & Emergency
Department etc.
Day to day administration of guard force – sanctioning of leaves and deployment of relievers.
Recommend termination to immediate superior in case of continued indiscipline by the employee.
Recommend promotion / salary increment for employees with excellent performance record / those scoring high mark in test. Issue letters of appreciation for work well done.
Recruiting of Personnel insure the maintenance of complete employee record.
Training and deployment of security as per the clients /
new contract requirements and coordinating with Sales Manager.
Accurately filling and forwarding the manned service report to BM and Accounts to enable preparation of correct invoice
Preparation of Sales report.
Co-ordination with PR and Admin Department for issue of visas of new employees, medical etc.
Co-ordinate with accounts departments for follow up / receipt of payment from the clients.
Directly responsible to replace any shortage occurred in any location and follow up with the Clients
Preparing and sending weakly summary report to the Clients on a weekly basis
Responsible to direct the control room staff on a daily basis
Responsible for the Security and safety of the staff accommodations.
Managing a security team of 400 persons. Mixed of Bahrainis and Expatriates
2002 - 2005 : Novotel Al Dana Resort, Bahrain
Position : Chief Security Officer
Duties : Directly responsible for the entire operation, staffing and
establishment of the Security Department.
Functioning as “Customer Service Ambassador” in all
aspects and responsible for any issues related to guest
satisfaction and service.
To direct and co-ordinate overall security issues of the
Hotel and deal with security contacts i.e. Public Security,
Bank Security, Armed Forces, Fire & Emergency
Department etc.
To supervise, and if necessary, discipline employees under direct control
Directly responsible for security and safety of the employees accommodation.
To supervise, and if necessary, discipline employees under direct control.
To report sickness or misconduct of Security staff to the Human Resources Department.
To ensure that all employees report for duty punctually well groomed, wearing the correct uniform and name tag.
To build and efficient team of employees by taking an active interest in their welfare, safety and security, training and development.
To ensure that all employees have a complete understanding of the Resort policies and procedures in order that they may adhere to them.
To ensure that all department reports and correspondence are completed accurately and punctually.
To ensure proper handling of lost and found items.
To ensure that Security log books are properly used in order to enable the accurate monitoring of outlet revenue, guest comments and work performed.
To safeguard Resort assets at all times.
To ensure adherence to internal controls, policies and procedures.
To report any breach of internal controls, policies and procedures to the appropriate superior.
To maintain complete confidentiality at all times regarding the content of security issues.
To maintain a high standard of personal appearance and hygiene at all times.
Any other reasonable tasks as directed by the management.
Managing a security team of 14 persons
2000 - 2002 : Bahrain International Travel
Position : Customer Service Agent
Duties : Tour Guide local and expatriates
Do the Hotel Reservations / Flight Confirmations for the clients.
Airport representative, Meet and Assist normal and VIP clients at the airport.
Cargo handling and clearance for the agency.
Airport representative, Meet and Assist normal and VIP clients at the airport.
Hotel transfer from office and hotel to Bahrain airport.
To maintain a high standard of personal appearance and hygiene at all times.
Conduct tours for the clients and visit all attractions and historical places, including arrangement of males and transportations.
Payment collections and ticketing distribution to VIP clients.
Arrange the vehicles service, maintenance, insurance and registrations.
1998 – 2000 : Bahrain Cinema Company
Position : Cinema Supervisor/Event Coordinator
Duties : Responsible for a staff of 50
Ensuring that the cinema comply with health and safety legislations.
Training, Managing and appraising staff promoting and marketing films.
Follow up and writing daily report to GM and finance.
Make sure that excellent customer service provided, dealing with customer inquiries and complaints.
Maintain cinema standards, maximizing productivity and meeting sales targets.
Work together agencies and company employees to insure that Housekeeping and Security standard are obeyed.
Motivating all staff to do their best in performing their duties, evaluating the performance of the cinema staff and ensuring that operating and accounting procedures and standards are obeyed.
Assist with tickets sales during weekends and public holidays.
Monitor and confirm the supply and the canteen stocks, especially on weekend and public holidays.
Dealing with Suppliers and Contractors to ensure cenimas are ready for the shows.
Handel and arrange of staff transportations, especially transportations of films between deferent cinemas in other locations.
Enforce fire and safety awareness and follow up with the Mall security and maintenance.
1993 – 1997 : Gulf Hotel
Position : Security Shift Leader
Responsible of the day to day security operation on the shift.
Dealing with suppliers, Contractors and Visitors within the hotel.
Distributing the staff to locations and do the daily patrols.
Controlling of the entire utilization keys and maintain key log book for handing and retrieves of keys.
Follow up on the fire alarm with maintenance as part of the investigation teams.
Arrange of car park especially during functions and weekends.
Do the duty roster for the employees and cover the banquets and functions.
Handel and arrange of staff transportations from hotel to accommodations.
Train the new employees on the hotel standards and procedures.
Inspect the staff and visitors during at the back of house in and out.
Maintain a security log book / report / incident reports and update security manager.
Enforce fire and safety awareness and follow up with the engineering.
1992 – 1993 : Diplomat Radisson Hotel
Position : Housekeeping and then to Concierge (Doorman)
Demonstrated and promoted a strong commitment in providing the best possible experience for guests and employees.
Performed cleaning of assigned guest units and ensured to stock and maintains housekeeping carts and storage rooms and assisted the guest for their requirements.
Utilized cleaning supplies and equipment to provide a safe and sanitary environment for all guests and staff.
Responsible for the overall cleanliness and sanitation of the residents rooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides.
Responsible for the overall cleanliness of public area and guest car park.
Educational Qualifications
1976 – 1983 : Al Khamis School
1983 – 1986 : Bilad Al Khadeem
1986 – 1989 : Shaikh Abdul Aziz School
Courses Completed: Graduated Secondary School
Customer Service
General English Language Courses Stage 1-2 & 7
Hotel Security Awareness
Practical Security Supervision
Fire and Safety Training
First Aid
Administrative Management
Train the Trainer
HOD a Manager
Time Management
Managing with Accor Values
Pien Venue Shear Accor
Health and Safety
References: Adil Souate
Operation Manager
Movenpick Hotel Bahrain
Manama Bahrain
Mobile: +973********
E Mail **********@*******.***
References: Klaus Elftmann ( Currently in Frankfurt, Germany )
General Manger
Wyndham Grand, Manama
Tel: ++491**********
E Mail *****.********@********.**
References: Babu Alamkulath
Director of Engineering
Downtown Rotana, Manama
P.O. Box 86834, Dubai, U.A.E
Tel: +971 (0)4428 3050
Mobile: +971 (0-55-498-****
E Mail ****.**********@******.***
References: Mahmood Al Mubarak
Director of Security
The Art, Amwaj
Manama Bahrain
Mobile: 39220552
E Mail *******.*********@******.**
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