Travel Agent Reservationist
Resume:
JANET
GLOVER
**** ******** *****, ******* ** ***22
JANETGLOVER@admxt2@r.postjobfree.com
Core Qualifications
Proficient in all aspects of travel
preparations booking and
planning.
Considerable experience
supervising teams and working in
fast-paced settings
Adept at using the Sabre and
Apollo System and related
software
Ability to identify customer needs
and identify available travel deals
Excellent customer service and
communications skills
Over 50 years experience as a
travel agent for both corporate
and leisure.
Work Experience
Commerce Travel
Clearwater, FL
Reviewed client invoices and billing statements to ensure accuracy. Cultivated long-term client relationships with local business travelers Negotiated travel deals for clients.
Tracked daily deposits and prepared weekly and quarterly spreadsheets showing results.
Ensured that staff work areas remained presentable at all times. Part-Owner Manager. • 1980-1988
Bay Travel
Tampa, FL
Established sales in air, hotel, car, group, and corporate planning. Completed travel expenses, made travel arrangements. Keep a daily calendar of company projects and schedules. Assisted clients with Clique book online.
Build a larger clientel that travels for business and created package deals with flight, hotel and car rentals.
Helped to secure corporate travel rates from numerous airlines. Collaborated with airlines, hotels and car rental agencies to arrange contracts.
Corporate Travel Agent • 1988-1995
Education
East Fairmont High
Fairmont, WV
Graduated 1965
Weaver Airline School
Kansas City, MO
Graduated Airline Reservationist 1966
Adventure Travel
Palm Harbor, FL
Successfully contributed to minimizing company costs due to thorough research of air, hotel, and car rental options.
Communicated daily with airlines on behalf of travelers concerning schedule changes and conducted conference calls to include the traveler as needed.
Created and stored written documentation of all communications and transactions in the Apollo system.
Reservationist • 1995-2009
The Travel Team
Buffalo, NY
Worked remotely to book, change, and prepare travel arrangements for clients all over the globe
Resolved complaints, providing fast and accurate responses to client issues.
Approved and processed refunds and credits.
Worked extensively with hotels and airlines to waive "no show" fees. Corporate Travel Agent • 2009-2020
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