Receptionist
Resume:
ROXANNE
DANIELS
***************@*****.***
Stellenbosch South Africa
Summary
I am self-motivated with a proactive attitude that enables me to take on new responsibilities, a persuasive fluent communicator with excellent public relations and computer skills.
I am hard working and incredibly determined. I enjoy keeping myself busy and put extra effort into my tasks. I enjoy working with others and am able to work unsupervised. I have excellent communication skills and telephone technique. I am reliable, I strive to always keep a positive attitude and I am a fast learner.
Education
Klein Nederburg Secondary School
2003 - 2007
Grade 12
Experience
Chrisna's Olives
2016 - 2021
Receptionist
Provide a secretarial/ receptionist support service to senior staff and management;
Switchboard/ Receptionist: Controlling switchboard: answering the telephone and recording messages, handle general enquiries. Sending and receiving faxes
Control of emails
Orders : Procuring all product required to maintain production processing all incoming orders for dispatch to various venders Assist with production line to maintain work flow
Stock take: all filing pertaining to stock control Skills
Microsoft Word, Microsoft Excel,
Microsoft Outlook, Microsoft
PowerPoint, Microsoft Publisher
Languages
English, Afrikaans
Interest
Music, Family, Exploring,
Challenges
References
Chrisna Pepler: Chrisna’s Olives
Contact Number: 084-***-**** /
****@**************.**.**
Caroline Hurst: Chrisna’s Olives
Contact Number: 082-***-**** /
********@**************.**.**
Deal with daily guest/customers queries and requests. Delvera Farm
2012 - 2016
Party Coordinator / Frontdesk Receptionist
Responsibilities:
Processing and posting invoices to corresponding to the guests. Maintaining guest register to the guest house
Ensure that all guests are welcomed and
Compiling the staff rosters and shifts.
Deal with any enquiries and complaints and monitor customer service.
To provide a smooth check in and check out for all guests while at the same time taking care to ensure a comfortable stay. To ensure that all department & guest reports, dockets and correspondence are completed accurately and punctually. To ensure all takings for the day are correct, balanced and banked. To carry out any other functions and responsibilities as is directed by the Front Office Management to ensure the smooth running of the front desk.
To be aware of all the promotions and functions within the establishment.
To ensure that long stay and regular guests are acknowledged and their preferences are actioned as well retained for future stays. To assist with concierge duties.
Co-ordinate all functions and events on site (Wedding/ kids parties/ bridal showers, ect).
Delheim Wines
2011 - 2012
Tasting room Assistant
Responsibilities:
Sales assistant
Conducting wine tasting
Prepare and conduct monthly and annual stock take
Assit with FOH
Boschendal Wine Estate
2007 - 2010
Waitress
Waitress
Projects
Sage Intelligence
2016 - 2016
Excel 2010
VETTA Communication
2012 - 2012
The Manager
Cape Wine Academy
2011 - 2011
Introduction To Wine
Contact this candidate