Office Assistant Insurance Agent
Resume:
Flordeliz Santos
Bethlehem PA ****8
admcc7@r.postjobfree.com
Objective:
Seek challenging position in office environment at a reputed firm or company. Experienced administration assistant and office clerical with strong interpersonal and organizational skill be able to work in multitasking challenges and responsibilities. Highly trustworthy, ethical and discreet. Detail oriented and resourceful in completing task and projects.
Professional Skills:
· Notary
·Bilingual
·Computer Operations
·Telephone Reception
·Customer Service and Relations
·Problem Solving
· Shipping and Receiving
·General Accounting
·Motor Vehicle online services
· Payroll Administration
· Human Resources
Professional Experience:
June 2018-Present
Title Clerk/ Notary
Autoproved Allentown PA
·Online title transfer and car registration
·Entering and maintain all client files.
·Email Correspondence
·Answering all inbound and outbound calls
·Reconstructed vehicle title process
·Vehicle restoration.
·Customer Service
November 2017-April 2018
Human Resources/Payroll
Sacred Heart Senior Living, Center Valley
· New Employee Orientation.
· Explain policies and procedures to all new employees.
· Select and interview all candidates for qualifying positions.
· Generate employee training reports each month.
· Complete payroll bi-weekly for over 50 employees.
· Submit new employee information to payroll company (paychex Flex)
· Streamlined process by changing timesheets, developing and utilizing spreadsheets to submit payroll.
March 2014- November 2016
Financial Counselor
Paths, Allentown PA
·Assisting Patients apply for medical assistance in behalf of the client facility.
·Submitting medical applications and documents to counties.
·Researching and doing income counts on income to qualify for benefits.
·following up with patients, inbound and outbound calls.
·Entering patient’s information into the billing system.
·Maintaining patient’s files and medical records.
·Requesting medical records from doctor.
June 2011- October 2014
Insurance Agent/Notary
R&S Tags and Insurance, Allentown PA
·Notarizing Legal Documents
·Assisting with Insurance quotes/ selling car insurance
·Online title transfer and car registration
·Entering and maintain all client files.
·Setting up office meeting
·Answering all inbound and outbound calls
·Reconstructed vehicle title process
·Vehicle restoration.
·Tax Preparation
July 2008- Dec 2011
Shipping and Receiving
CDS, Breinigsville PA
· Shipped a high volume of orders daily also received
· Worked in a team of 4
· Transferred Customer Service Phone Calls
· Print Manifest and Bills For Drivers
· Data Entry
September 2005 - May 2008
Office Assistant
Valley Counseling Group, Bethlehem PA
· Schedule New Patients
· Intake over the Phone
· Verifying Insurance
· Updated employee Files For diplomas and certificates
· data entry, Quickbooks
Education:
Cornerstone Christian, High School Townsend Ga
Graduated General Studies
Graduated 2006
Notary Certification
Penndot Certified
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