Taylor Hurst
People oriented and great leader
Salem, VA 24153
admbqz@r.postjobfree.com
I want a highly rewarding career where I can use my skills and knowledge to help the company and my coworkers be successful.
Authorized to work in the US for any employer
Work Experience
Senior Sleep Expert
Mattress Firm - Roanoke, VA
October 2019 to Present
Making sales
Customer Service
Filing Paperwork
Knowing Product
Sales Supervisor
Ollie's Bargain Outlet - Roanoke, VA
June 2019 to October 2019
Handling money ad customer requests
Supervising staff
running the shift
money counting
rule enforcing
Assistant Manager
Hot Topic, Inc. - Roanoke, VA
April 2019 to July 2019
Handling money ad customer requests
Supervising staff
running the shift
money counting
rule enforcing
Sales Supervisor
Claire's - Roanoke, VA
November 2018 to April 2019
Achieve store goals relating to sales and customer service Answering customer inquiries
Locating merchandise for shoppers
Making product recommendations
Ringing up customer purchases
Perform ear piercings
Stock items on shelves
Organize inventory
Sales Associate
Spencer's Gifts - Roanoke, VA
March 2018 to April 2019
Handling money and customer requests
Stocking inventory
Helping with management
Customer Service.
Cashier
Kroger - Roanoke, VA
March 2016 to June 2017
Cash handling
Customer service
Sales Associate
Halloween City - Roanoke, VA
September 2015 to November 2015
Delivers exceptional customer service through personal contact with customers Interacts with and assists customers
Unloads merchandise from trucks
Responsible for maintaining assigned sections in store as determined by the General Manager Server/Hostess
Macado's Bar and Restaurant - Roanoke, VA
January 2015 to September 2015
Take orders from patrons for food or beverages
Collect payments from customers.
Explain how various menu items are prepared, describing ingredients and cooking methods. Answering phones to take to-go orders
Sales Associate
Claire's - Roanoke, VA
November 2012 to May 2014
Achieve store goals relating to sales and customer service Answering customer inquiries
Locating merchandise for shoppers
Making product recommendations
Ringing up customer purchases
Perform ear piercings
Stock items on shelves
Organize inventory
Document Control Specialist
Peidmont Community Services - Rocky Mount, VA
January 2013 to August 2013
Filing confidential files
making copies
organizing file folders
Shift Leader
Dairy Queen - Rocky Mount, VA
June 2010 to February 2012
Greet guests as they enter the restaurant
Initiate and complete customer transactions quickly and accurately Process customer transactions and maintain an accurate cash drawer throughout shift Assemble and deliver order to customers quickly and efficiently Work as a "team" member to assure constant and consistent quality, service, cleanliness and value to each customer
Education
High school or equivalent in Desktop support technician Virginia Western Community College - Roanoke, VA
January 2015 to Present
Certificate in Pharmacy technician
American National University - Martinsville, VA
May 2012 to September 2013
Skills
• Microsoft (10+ years)
• Typing (10+ years)
• Computer Skills (10+ years)
• Sales (8 years)
• Fast Learner
• Customer Service (8 years)
• Organization
• Cold Calling
• Data Entry
• Powerpoint
• Inventory Management
• MS Office
• Receptionist
• Customer Support
• Customer Care
• Inventory
• training
• Cash Handling
• Management
• Merchandising
• Word
• Team Building
• Customer Service Skills
• Customer Service Skills
• Microsoft Excel
• Team Building
• Merchandising
• Word
• Communications (8 years)
• Technical Support
• Desktop Support
• Pharmacy Technician Experience
• Leadership Experience (3 years)
• Retail Sales (8 years)
• Computer literacy
• Document Management
• Word Processing
• Microsoft Windows
• Problem-solving
• Team Work
• Reliability
Certifications and Licenses
Driver's License
Assessments
Critical Thinking Skills — Highly Proficient
March 2019
Measures a candidate’s ability to use logical approaches when solving problems. Full results: Highly Proficient
Proficiency with Microsoft Office: Mail & Calendar (Mac) — Familiar March 2019
Measures a candidate’s proficiency in using Microsoft Office Mail and Calendar tools to manage their workload.
Full results: Familiar
Basic Computer Skills — Highly Proficient
March 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: Highly Proficient
Basic Word Processing with Microsoft Word — Proficient March 2019
Measures a candidate's knowledge of basic Microsoft Word techniques for word processing, including the use of tools to format or edit text.
Full results: Proficient
Social Media Skills — Highly Proficient
March 2019
Measures a candidate's ability to create content, communicate online, and build a brand's reputation. Full results: Highly Proficient
Social media — Proficient
December 2020
Knowledge of popular social media platforms, features, and functions Full results: Proficient
Customer focus & orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Verbal communication — Expert
August 2019
Speaking clearly, correctly, and concisely
Full results: Expert
Supervisory skills: Motivating & assessing employees — Expert June 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Expert
Work style: Reliability — Expert
January 2021
Tendency to be dependable and come to work
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.