Virtual Assistant Crew Member

Gabrielle Chamberlain

** **** *** ******, ************, NY 12078, 518-***-****, 518-***-****, adm9a9@r.postjobfree.com Education

AAS in Psychology, Mohawk Valley Community College, Utica, NY 2014 Summary of Skills

Excellent Customer Service Skills

Effective Communication Skills

Honest, Dependable

Works well with others, Team Player

Flexible, Adaptable to Change

Adheres to safety guidelines and rules

Excellent Computer Skills

Works in a safe capacity at all times

Professional Skills

Customer Service

Ensured customer service satisfaction at all times

Made sure customers needs and wants were to their specifications

Answered customers questions and concerns and attempted to find solutions

Conferred with customers by telephone or in person to provide information about products or services, took or entered orders, canceled accounts, or obtained details of complaints.

Greeted customers entering establishments

Cashier/Sales Associate

Received payment by cash, check, credit cards, vouchers, or automatic debits

Issued receipts, refunds, credits, or change due to customers

Processed merchandise returns and exchanges

Maintained clean and orderly checkout areas

Stocked shelves, and marked prices on shelves and items

Bagged, boxed, wrapped, or gift-wrapped merchandise

Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change

Computed sales prices, totaled purchases and received and processed cash or credit payment

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices

Recommended, selected, and helped locate or obtain merchandise based on customers needs and desires.

Employment History

Sales Associate, American Eagle Outfitters, New Hartford, NY 10/12-07/17 Crew Member, McDonalds, Utica, NY 03/14-12/14

Romana’s Italian Kitchen, Johnstown, NY 02/15-Present

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