Gardner Team Lead
Resume:
VANESSA GARDNER
***** *** **** ***** ***** Branch, MS 38654 901-***-**** adm0ie@r.postjobfree.com
OBJECTIVE
Seeking a solid and long term position with a growing an established and company.
EXPERIENCE
2019-Present Accredo Health Memphis,TN
Sr. Billing and Reimbursement/Copay
Research new programs available to assist patients with obtaining copay assistance
Answer questions related to pharmacy benefits while maintaining productivity standards and performance
Work with other operational departments to research and resolve mail order and claim issues
Identify and escalate repetitive questions and or problems so that corrective actions can be pursed and expedited
Answer billing inquires
Take payments
2018-2019 Accredo Health Memphis,TN
Patient Care Advocate Makena/Nexplanon
Answer billing inquiries
Take payments
Schedule shipments
Answer benefits questions
Provide copay assistance
Make calls to patients for scheduling
2015- 2014 Accredo Health Memphis,TN
Patient Care Advocate MS Tap/Outbound Team
Answer billing inquiries
Take payments
Schedule shipments
Answer benefits questions
Provide copay assistance
Make calls to patients for scheduling
2014 – May 2015 Accredo Health Memphis,TN
Patient Care Advocate Arthritis and Hep C Copay Team
Answer billing inquiries
Take payments
Schedule shipments
Answer benefits questions
Provide copay assistance
Research new programs available to assist patients with obtaining copay assistance
Answer questions related to pharmacy benefits while maintaining productivity standards and performance
Work with other operational departments to research and resolve mail order and claim issues
Identify and escalate repetitive questions and or problems so that corrective actions can be pursed and expedited
2011-2013 Jabil Global Memphis, TN
Team Lead HP Inventory Control
Maintaining acceptable and accurate inventory levels.
Responsible for classifying, labeling, and warehousing all inventories for future use.
Assisting in the receiving and shipping department in logging all incoming inventory purchases.
Complete physical inventory counts as required by company policy.
Must maintain a record of all transfers and disposal.
Training and monitoring ten employee’s daily duties.
2010-2011 Jabil Global Memphis, TN
Team Lead Pendum/Customer Service Rep
Creating orders in SL for shipping of ATM parts.
Maintaining acceptable and accurate inventory levels.
Receiving material under blind receipt.
Run the end of day shipping report.
Training and monitoring ten employee’s daily duties.
Provided information about ATM parts.
Take orders and process returns.
Handle customer complaints.
Resolves issues in a timely manner.
Review and make changes to customer account.
2008-2010 Jabil Global/SMX Memphis, TN
QA Receiving Inspection
Inspection of incoming shipments to verify contents and quality.
Verify product with PO’s.
Process all required paperwork and maintain adequate records for reporting and tracking.
Maintain a safe work environment.
Ensure all testing standards are being met.
Follow testing standards.
Ensure the quality of a company product or service.
EDUCATION
Summer 2021 University of Memphis Memphis, TN
BA Interdisciplinary Studies
Emphasis is Social Science and Counseling
REFERENCES
References available upon request.
adm0ie@r.postjobfree.com
10162 FOX HUNT DR • OLIVE BRANCH, MS • (C)901-***-****
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