Mortgage Loan

PUJASETH

Adminexecutive/OperationsOfficer(Customerrelationship)

MailI.D:adlwc8@r.postjobfree.com

Contactno:877-***-****/844-***-****

CAREEROBJECTIVE:

SeekingresponsiblepostwithgrowingopportunitiesinareputedbankwhereIcanutilizemyskils.Towork inanorganizationwhichofferscontinuouschalengesandexcelentgrowthprospectsaswelasto enhancemypre-existingskilsandlearnnewones.

EXPERIENCE:

September2018–November2020

Designation–SeniorOfficer

JanaSmallfinanceBank,Kolkata

Operationarea:Handlingcustomersandresolvingtheirproblemsasafrontdesk.CheckingtheKYC properlyandhandlingtheprocessofloan,tomaintaintheMIS,Co-ordinatewithcredit,salesandCentral Opsteam,communicatewithvendorsfordispatchthefilesetc. February2014-September2018

Designation:Adminexecutive

ModernEngineeringCompany,Kolkata

Operationarea:Maintainaltypesofcomputerrelatedjoblikecommunicateviamail,ETenderingofIndian Railway,letterdrafting&correspondence,makingbils,aswelasfrontofficelikeattendingcustomers, visitorsandphonecals,reportingtoseniorsetc.

JOBRESPONSIBILITIESHANDLED:

Makeworkplantoensurethequalityservices.

Tomanagetheofficialandadministrativejobandsupervisingthetotalofficeenvironment.

Ensurethesatisfactionofcustomers,Skiledatcustomerrequesthandling,resolvingtheir problemsandqueriesonprioritybasis.

VerificationofKYCandEnergizedtheloanapplicationprocess

ReviewoffileswithrespecttoPostApprovalDocumentation.

ResolutionofdiscrepanciesbycoordinatingwithSalesandcreditpersonsandcentralops.

ProcessthefilesaspertheProcessRulesandinsertthedataintosystem.

Controling&tracking&checkingoffundsmovementtowardsloans.

MaintainingofdisbursalMISfortheproducts(Unsecured/BusinessloanandSecured/Mortgage loan)ondailybasis.

CAREERSUMMARY:

Excelentcapabilityofmanagingtheoperationsandcustomersatisfaction.

Indepthknowledgeofeachjobandsupervisingeachdepartment.

Proficientinexecutingtheprogramsusingthelimitedresources.

Co-ordinationwiththeteammembersandtakingcareofalphysicalinstruments. PERSONALQUALITIES:

Excelentcommunicationskilsandliketointeractwithpeople.

Goodtypingskil30-35W.p.m.

Remarkablepatiencewithreliabilityandresponsibility.

Abilitytomakeastrongandhealthyrelationamongtheemployee. COMPUTERPROFICIENCY:

DiplomainSoftwareApplicationfromETDCComputerEducation,Garia. Languagesknown:Bengali/English/Hindi.

EDUCATION:

• Bachelor,Commerce:

DinabandhuAndrewsColege Graduated,July2014

UniversityofCalcutta,WestBengal Marks45%,2ndDivision

• (10+2)/HigherSecondary:

KamrabadBoysHighSchool Passed,June2010

W.B.C.H.S.EBoard,WestBengal Marks78%,1stDivision

• Secondary:

GariaHarimatiGirlsHighSchool Passed,June2008

W.B.B.S.EBoard,WestBengal Marks63%,1stDivision

PersonalDetails:

• Father’sname: Mr.GourangaSeth

• Dateofbirth: 3rdMarch,1993

Address: Chowhati‘D’block,P.O-Chowhati,Dist-24pgs(s),Kolkata-700149.

• Nationality: Indian

• Religion: Hindu

• Caste: General

• Gender: Female

• MaritalStatus: Single

• Hobby: Dancing,listeningtomusic,playingwithchildren,spendingtimewithfamily. Declaration:

Idoherebydeclarethatalabovestatementsmadebymearetrueandcorrectaccordingtomy knowledgeandbeliefs.

Date:

Place:Kolkata

(Signature)

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