Executive Assistant Sales

MARCO HENRIQUES

Miami, Fl ***** · 856-***-****

adlv44@r.postjobfree.com · www.linkedin.com/in/marco-henriques007 ·

Accomplished and dependable professional with over 12 years of experience from world-renowned academic health systems, and retail industry. Proven skills in education, healthcare, public outreach, and product integration. Motivated sales professional with history of taking on leadership roles in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits.

Talented in meeting deadlines, scheduling and meeting arrangements, project management, user documentation. Expertise in physical therapy treatments with the detail-orientation required to monitor patient exercises and movements. Focused problem-solver with an upbeat attitude and desire to help others. Organized and collaborative team player with clinical and strong interpersonal skills seeking to branch into an administrative position.

EXPERIENCE

05/2020-4/2021

RETAIL SPECIALIST, PREMIUM RETAIL SERVICES

Elevate brand awareness that engages the customer through merchandising coverage

Partner with store management and associates to complete assignments and projects

Proactively identify areas of opportunity for Premium clients

Collaborate with store team and management by sharing best practices and challenges

Demonstrating successful completion through detailed reporting

Improved sales within stores up to 25% in 6 months

02/2014-11/2019

PHYSICAL THERAPY AIDE, COOPER UNIVERSITY HOSPITAL

Responsible to assist therapist with patient treatments (pediatrics, ICU, trauma, cardiology, maternity, etc.)

Taught and assisted patients with various strengthening exercises, stretches, and use of exercise equipment.

Helped transfer patients between treatment areas, via wheelchair or personal assistance

Maintain supplies and overall cleanliness of treatment areas and patient care equipment

Prepare and clean treatment area

Participate in departmental meetings and in-services

Complete special department projects

Taught new hires (nurses, techs, assistants) Safety Patient Handling and held annual classes for compliance; class sizes varied from 20-80 people

08/2010-02/2014

FRONT END SUPERVISOR, BED, BATH, & BEYOND

Greet the customers, responding to questions, improving engagement with merchandise and provide outstanding customer service

Actively manage workflow on the front end, manage customer flow, and report performance and policy issues to management

Assist in training of new team members utilizing learning checklists and training materials

Open and close department according to established procedures

Assist in display of merchandise

Maintain an orderly appearance and arranging inventory on the sales floor

Introducing promotions and opportunities to customers

Open, tag, and organize products in the warehouse

Increasing sales up to 15% by cross-selling products to increase purchase amounts

09/2009-08/2010

LMS ADMINISTRATOR, COOPER UNIVERSITY HOSPITAL

Administer, implement, and support the Cooper Policy Database system to adhere to local, state, federal, and Joint Commission requirements, ensuring regulatory compliance

Performed pin/password reset, user requests and inquiries

Manage course registrations, schedule attendance, and prep classes for sizes 50-100

Oversight of the Cooper Learning Network (CLN) system (e.g., creating learning events, running reports) and teaches and supports managers and staff in using the system

Create and manage user databases

Audit system data to ensure employee and data accuracy

Advise clients/students/employees on course selection

EDUCATION

09/2014-05/2018

BACHELOR’S DEGREE: GENERAL SCIENCE, RUTGERS UNIVERSITY

Minor in Psychology

01/2010-08/2014

ASSOCIATES DEGREE: SCIENCE, CAMDEN COUNTY COLLEGE

SKILLS

Multitasking

Communication Skills

Microsoft Office

Demonstrations/Presentations

Dexterous

Project Management

Learning Management Systems

Organized

Research

Problem Solver

Detail-Oriented

Teamwork

Teaching/Educating

Customer Service

Event Planning

E-learning

Time Management

Creative

VOLUNTEER

09/2013-02/2014

PHYSICAL THERAPY SHADOW, COOPER UNIVERSITY HOSPITAL

06/2008-09/2008

NURSE & DOCTOR SHADOW, COOPER UNIVERSITY HOSPITAL

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