Mental Health Medical
Resume:
Walter R. Suggs
Philadelphia, Pa 19150 C: 301-***-**** H:215-***-****
Email: adlp64@r.postjobfree.com
Profile
Result-oriented, high-energy, hands-on professional with 30+ years of experience working with mental health, IDDD and substance abuse populations. Strong leadership/communications skills, great team player, passionate about serving the population. Effective conversationalist with 20+ years of hands on experience managing a diverse team including: recruiting and selection, termination, scheduling, training, payroll, and other aspects of administration. Computer savvy, certified medication employee, CPR and First Aid Certified.
Professional Experience
11/2018--Present Horizon House
Home Coordinator Philadelphia PA
Monitor daily operations and care in a residential assisted living unit with three clients
Supervise a team of seven supportive staff members
Create, implement and update individualized treatment plans for three clients
Provide three-day intensive training for all incoming supportive staff members
Coordinate and monitor financial operations in unit
Work in conjunction with outsourced supportive staff, management teams and medical facilities
Monitor and administer client medication according to state and agency medication regulations
02/2016-06/2017 Resolution Group
Qualify Mental Health Professional Woodbridge, VA
Assess, plan, develop and provide rehabilitation and support to consumers with mental illness.
Individual and group support therapy
One on one intervention in the community
Therapeutic management and monitoring
Crisis Intervention
08/2015- 02/2016 Life Enhancement Service s Washington, D. C.
Community Support Worker
Assess, plan, develop and provide rehabilitation and support to consumers with mental illness
Monitor and support consumers in developing daily living skills
Stabilize support for consumers with primary diagnosis of mental illness to prevent the need of hospitalization
Keep contact via face to face or telephonic with consumers in caseload
05/2013-08/2015 Capital community service Washington, D.C.
Community Support Worker
Assisted clients in all aspects of his/her individual care
Participated in all aspects of household chores and care maintenance
Made sure clients received medications as required
Maintained an awareness of daily events and activities
Ensured the clients safety and well being
Ensured the individual rights and needs of all clients
03/2003–04/2013 Volunteers of America Chesapeake Lanham, MD
Residential Coordinator,
Manage staff of 30 individuals—responsible for training, coordination of work schedules and assignments, and day-to-day management activities as well as disciplinary actions.
Responsible for recruitment of direct support staff: interview, select, and manage on-boarding and training of new hires.
Ensure all required program documentation is completed in a timely manner for seven residential homes
(35 consumers): shift logs, monthly reports, monthly budgets, etc.
Complete time sheets, performance appraisals, approve merit increases, and other administrative management duties for 30-person staff.
Address complaints and resolve problems under the supervision of the lead residential supervisor and program director.
05/2008 –06/ 2010 Vesta Inc. Lanham, MD
House Manager (part-time)
• Responsible for the overall operation of the residential setting including housekeeping schedules,
Cleaning, and shopping for 2 residential homes (6 consumers).
• Provide an enriching environment where the needs of the consumers are met on a daily basis.
• Maintain compliance with all local, state, and federal regulations at all times. This includes required
Paperwork, medication management, dietary guidelines, and consumer finances.
04/2005 – 06/ 2007 Prince George’s Board of Education, Clinton, MD
Teacher’s Aide
Provided instructional/clerical support to classroom teacher--allowing the teacher more time for lesson planning and teaching.
Assisted with a class of 15 special needs children in learning class material utilizing the teacher’s lesson plan.
Supervised students on field trips, in cafeteria, and on playground
Worked with students in small groups—ensuring students received needed individualized attention.
6/1990 -2/ 2003 Arc of Prince Georges County Largo, MD
House Manger
• Managed three residential living environments for nine consumers—handled shopping, maintenance, and ensured
Living standards were met.
• Implemented behavior plans—assisted in individual activity planning--creating achievable goals for each
Consumer.
• Scheduled medical appointments and administered medications—responsible for the safe transportation of
Consumers to and from medical appointments.
• Supervised four residential counselors—duties consisted of recruiting, terminations, scheduling, and disciplinary
Actions.
12 1996 – 05/ 2001 Community Services of Maryland, Baltimore, MD
Case Worker
Developed client assistance plans, performed need assessments/oral interviews, and verified eligibility documents.
Interviewed clients to determine their needs and refer them to appropriate community agencies and services—responsible for identifying community based services that would be of use to the consumer—and then helping the consumer to utilize these resources.
Created and updated manual /computer database client files recording each contact made with clients and families—maintained records required for follow-up.
Education
2/2010 Bachelor of Business Administration American Intercontinental University
Concentration in Healthcare Management
2 2009 Associate of Arts in Business Administration American Intercontinental University
Concentration in Healthcare Administration
References Attached
Reference List: Walter Suggs
Name
Relationship
Phone Number
Carroll Parks
Supervisor
N/A
Wilhem Bonnette
Supervisor
N/A
Shequanda Creek
Co-Worker
N/A
Jeannette Ethridge
Co-Worker
N/A
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