Graphic Designer Digital Marketing
Resume:
Fatima Raza Ally Graphic Designer & IT Support Analyst
adlmp5@r.postjobfree.com
linkedin.com/in/fally2019
An experienced and detail oriented creative professional with excellent organizational and communication skills with the ability to multi-task, demonstrate time management, and think analytically. Possess the latest integrated digital marketing knowledge to help an organization's brand stand apart in a rapidly evolving digital landscape and a strong desire to learn more. Passionate about travel, culinary arts, restaurants, and events planning. Possess over five years of work experience in graphic design field and four years in IT as a support analyst. Looking to utilize my existing knowledge skill set to increase company profitability.
Education
The Art Institute of Washington, Arlington, VA
Bachelor of Fine Arts, Graphic Design / GPA = 3.7 / 4.0
Requirements Inc., Reston, VA
Certification: Business Analyst, IIBA Professional Development; December 2014
CompTIA: IT Fundamentals, Certification, June 2018
Cornell University:
Digital Marketing Certificate, December 2019
Marketing Analytics Certificate, March, 2020
Marketing Strategy Certificate, June, 2020
Integrated Digital Marketing 360 Certificate, June 2020
Citizenship
U.S. Citizen
Skills
Microsoft Word, Excel, Outlook, & PowerPoint
Adobe Suite: InDesign, Acrobat, Illustrator & Photoshop, Flash, Dreamweaver, and Entourage
Advanced digital photography (Digital and non-digital cameras)
Attention to detail, able to organize, prioritizes, and structure workload
Exceptional problem solving skills with the ability to think outside the box
Track record of good initiative and strong results delivery
Strong project management skills; ability to manage multiple projects across critical deadlines
Creative and highly motivated with the ability to work independently and as part of a team
Ability to handle pressure and be professional under pressure
Work Experience
HMSHost Corporation July 2016 – March 2020
IT Support Analyst
Performed data entry tasks to support Host to Coast app development project in 2016
Worked with Cherwell team to support the implementation of the Innotas project management system in its initial stages
Properly assigned/prioritized/escalated issues to other support teams as required and followed up to ensure completion
Received phone calls from customers and placed phone calls to customers to troubleshoot and resolve problems that may arise related to hardware and software
Communicated in writing by capturing and documenting knowledge solutions for internal reuse and customer self-service
Installed approved applications and images on company-provided computers
Performed quality assurance testing on newly imaged/cloned desktops and laptops
Configured company-provided mobile devices as needed
Provided assistance towards graphic design needs for the HMSHost Customer Service Department
Developed and maintained solid working relationships with others across the IT department and field locations
Procured and tracked various information technology hardware such as laptops, desktops, printers etc. for HMSHost employees at corporate and field locations on a daily basis
Used vendor’s ordering system to place hardware orders
Implemented HMSHost policies regarding hardware orders
Provided assistance towards hardware inventory for CSD in a timely manner
Used Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Cherwell, Adaxes, WebEx, Audio Conferencing and Microsoft Outlook
The Institute of Navigation December 2011 – October 2014
Graphic Designer
Planned and designed various products such as flyers, brochures, posters, quarterly newsletters, CD labels, CD jackets, exhibit displays, conference program guide books, logos and digital designs such as web banners, e-mail headers, app buttons, conference slides, online interactive pdf’s, etc.
Worked with advertising director, IT department, event planner and copy writers in updating and creating marketing materials including print and web components for events
Participated in blueline proofing to review and ensure proper layout and context
Preflight and uploaded artwork to vendors’ ftp sites
Prepared specification sheet for printing vendors
Used Adobe Illustrator CS5, Adobe Photoshop CS5, Adobe InDesign CS5, Adobe Acrobat, and
American Target Advertising, Inc. February 2011 – December 2011
Graphic Artist
Created direct mail packages including various print and web components
Worked with senior designer, production managers and copy writers to produce marketing materials such as postcards, letters, forms, surveys, and reply cards for veterans and non-veterans
Preflight and uploaded artwork for release to print vendors’ ftp sites
Used Quark Express, Adobe Illustrator CS4, Adobe Photoshop CS4, Adobe InDesign CS4, and Microsoft Excel
Smithsonian Institution, National Air and Space Museum May 2010 – December 2011
Volunteer Graphic Designer
Worked in support of exhibits such as In Plane View / Abstraction of Flight, The Art of the Airport Tower, and AirCraft: The Jet as Art with Smithsonian’s Museum Specialist / Curator
Helped create exhibit panels, artwork labels, and proposals
Used Adobe Illustrator CS2, Adobe Photoshop CS2, and Adobe InDesign CS2
Hoon Designs, LLC August – September 2010 (Contract based job)
Graphic Designer
Created direct mail print materials such as post cards, letters, forms, surveys, reports, reply cards and mailing cards, etc.
Worked in a fast-paced environment revising and updating existing designs as well as creating new artwork from client-provided concepts
Preflight and uploaded artwork for release to print vendors’ ftp sites
Used Adobe Illustrator CS3, Adobe Photoshop CS3, and Adobe InDesign CS3
United Christian Parish of Reston September 2009 – September 2010
Freelance Graphic Designer
Created a new brand of identity for the Church; Collaborated on logo designs, postcard, banner, and poster for Thanksgiving end-of-year event
Used Adobe Photoshop CS3, Adobe illustrator CS3, and Adobe InDesign CS3
The Art Institute of Washington January – March 2009
Part time Teacher Assistant
Assisted students in introductory software classes
Used Adobe Photoshop CS3, Adobe illustrator CS3, and Adobe InDesign CS3
DC Chefs Magazine July– November 2008
Layout Designer and Project Lead
Layout Designer for the annual issue of DC Chef Magazine, 2008 – 2009
Used Adobe Photoshop CS3 and Adobe InDesign CS3 to design the layouts
Smithsonian Institution, National Air and Space Museum September – December 2007
Student Intern
Worked in support of the In Plane View / Abstraction of Flight Exhibit
Used Adobe Illustrator CS2, Adobe Photoshop CS2, and Adobe InDesign CS2
Achievements
• Award of Merit Scholarship, National Dean’s List, President’s Honor Roll
• Poster Design winner, 2008 Annual Student Art Show, The Art Institute of Washington
• First Place in Layout for DC Chef Magazine, The Art Institute of Washington
• National Honor Society member, The Art Institute of Washington
Contact this candidate