Sales Manager

Roshan Kumar Singh

Contact: +91-730*******

Email: adlc30@r.postjobfree.com

Middle Level Assignments

Versatile, high - energy Café Manager in Café Coffee Day with over 10+Years of experience in Retail Industry.

PROFILE SUMMARY

● A Restaurant Manager with Café Coffee Day with highly professional attitude and a team player.

● Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing

company to achieve optimum utilization of its resources and maximum profits.

● Managing the entire staff of the restaurant and coordinating their work

● Responsible for increasing the business of the restaurant

● Analyze and plan restaurant sales and organize marketing events and promotional plans accordingly

● Generating detailed daily, monthly, quarterly and yearly reports on business, staff, and profit

● Set budgets and execute plans for department sales, product purchase and staff development

● Coordinating and managing the entire operation of restaurant by scheduling shifts

● Provide customer support by resolving their complaints about service or food quality

● Meeting and greeting customers and organize table reservations

● Training and motivating staff

● Maintain high standard quality hygiene, health and safety

Obtain a challenging leadership position applying creative problem solving and lean company to achieve optimum

utilization of its resources and maxim management skills with a growing

ORGANISATIONAL EXPERIENCE

1. 3.6 years experience with Realiance java green as lead barista(2011 to 2014)

2. 5 years experience with café coffee Day as café manger ( 2014 to 2019 ).

3. 10 month experience with lopera french bakery as assistant maneger ( losing job due to panademic)

Store Operations:

• Develops and executes sales and profit plans that are in-line with budgetary goals.

• Ensures and is accountable for profitability of the store by growing sales and controlling costs of

goods, inventory levels, supplies and expenses.

• Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools.

• Oversees all cash and media management functions. Able to perform all POS duties, front and back

of house functions including opening and closing procedures, coordinating with the

Corporate Office as necessary.

• Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe

procedures.

• Maintains a clean well-merchandised store, following visual presentation plans and standards.

• Plans, executes and communicates all sales promotions and new product information effectively and

efficiently.

• Promotes and practices safe work habits, identifying and resolving potential safety hazards,

operational inconsistencies and any team member or customer incidents. Documents accidents,

conducts initial investigation and determination of root cause in the interest of maintaining a safe

work environment. Conducts monthly safety meetings ensuring team member compliance in all

safety initiatives.

Service:

• Is the Role Model for outstanding service and “owner” of the service initiative at his/her store.

• Pro-active in solving customer problems and satisfying customers in various situations.

• Ensures that all team members are committed to and demonstrate our Guiding Principles and House

Rules.

• Ensures that all team members provide customers with efficient, friendly, superior service on a

consistent basis.

• Consistently monitors, coaches and encourages team members to meet the Company’s service

standards.

• Assesses and provides adequate staffing to provide efficient and friendly, superior service.

• Maintains high cleanliness standards consistently throughout the store in the areas of store appearance,

merchandise and equipment.

EDUCATION

Pursuing MBA

Sikkim Manipal University

BBA – (2009 – 2012)

63.00% Sikkim Manipal University

HS Mahamda School

Standard 12th (Science) (2006)

55.00% B.I.E.C Board, Patna, Bihar

HS Mahamda School

Standard 10th (2004) 51.00% B.I.E.C Board, Patna, Bihar

PERSONAL DETAILS

Father’s Name: Mr. Ravinder Kumar Singh

Date of Birth 5th October 1989

Marital Status Married

Language Known: English & Hindi

Nationality: Indian

Gender Male

Current Location Palam, New Delhi, 110077

PERSONAL DESCRIPTION:-

I am enthusiastic & ambitious person. I think my hard working nature and determination are my best assets

.Good inter-personal skills management skills and a creative are my added qualities.

Date: (Roshan Kumar Singh) Place:

Contact this candidate