Selena Beers
Background in Business Administration, Real Estate, and Management
Saline, MI 48176
adl8jk@r.postjobfree.com
I am an innovative Real Estate Agent with a diverse background in customer service, sales, and administrative services. I have spent the last few years developing my negotiation abilities, attention to details, and self motivation.
Most recently, I have been working as a leasing agent in Ann Arbor, MI promoting properties, offering advice to clients, and identifying prospective residents. I am incredibly self driven, capable of working by myself or as part of a team. I am someone who brings both professionalism and optimism to the company.
When I'm not wheeling-and-dealing, I am a trail runner! I am also the elected leader of our Metro Detroit Trail running group. It truly has made me appreciate the importance of community and goal- setting, not only for myself, but for the team.
Willing to relocate to: Ann Arbor, MI - Chelsea, MI - Dexter, MI Authorized to work in the US for any employer
Work Experience
Realtor
Cabrio Properties - Ann Arbor, MI
February 2018 to Present
As a residential leasing agent and a realtor, I advise clients on market conditions, conduct tours and showings, and provide guidance and assistance in the leasing and buying process. Ability to work under pressure of deadlines and competing priorities. Receptionist/Administrative Assistant
Footnotes Ballroom Company - Ann Arbor, MI
September 2017 to Present
Responsible for all client communications, billing, marketing, scheduling, and all office responsibilities. Business shut down in person classes due to COVED. Catering Services Manager
Katherine's Catering - Ann Arbor, MI
December 2017 to January 2018
Company dissolved the position I was in. I can provide documentation that states that my lay-off was not performance related. My responsibilities included, quality control of services and staff, scheduling of 50+ employees, attendance to regular management and catering meetings, flexible schedule, exceptional communication skills.
Assistant General Manager
Fairfield Inn - Ann Arbor, MI
February 2016 to January 2018
As Operations Manager/AGM, my duties included: management, accounting, payroll, human resources, onboarding, training, scheduling, inventory, ordering, customer-service, quality assurance, and all other duties as assigned.
Portman
Zingerman's Cornman Farms - Dexter, MI
May 2017 to November 2017
Seasonal p/t position. Washed dishes, set-up/tore down event necessities, etc. Front Office Supervisor
Sheraton - Ann Arbor, MI
October 2015 to February 2016
Guest Services Supervisor
Holland America - Fairbanks, AK
April 2014 to July 2015
Seasonal position, promoted from guest services representative. It was a customer-focused sales position. I was responsible for about 15-30 guest service agents at any one time. My responsibilities included quality control, training, development, customer-service, etc. Server/Waitress/Hostess
Blue Cow Cafe - Big Rapids, MI
August 2013 to April 2015
Full service, wine service, maintain high-quality standards, train new servers, bartend, open and close the restaurant, etc.
Education
B.S. in Hospitality, Communications, Business Administration Ferris State University - Big Rapids, MI
August 2009 to December 2014
Skills
• Customer Service (10+ years)
• Receptionist (3 years)
• Microsoft Office (10+ years)
• Leadership Development (1 year)
• Mindbody (Less than 1 year)
• Management (5 years)
• Hospitality (10+ years)
• Administrative Assistant (3 years)
• Typing (10+ years)
• Event Planning (4 years)
• Organizational Skills (10+ years)
• Office Administration (4 years)
• Clerical Experience (5 years)
• Quality Assurance (10+ years)
• Payroll (4 years)
• Human Resources (3 years)
• Guest Services (10+ years)
• Personal Assistant Experience (4 years)
• Property Leasing (4 years)
• Property Management (4 years)
• Marketing (4 years)
• Microsoft Outlook (10+ years)
• Office Management (5 years)
• Employee Orientation (8 years)
• Accounts Receivable (5 years)
• Account Management (3 years)
• Accounts Payable (5 years)
• Conflict Management (10+ years)
• Budgeting (10+ years)
• Negotiation (5 years)
• Data entry
• Administrative experience
• Google Docs
Certifications and Licenses
ServSafe
March 2017 to March 2022
Certified Tourism Ambassador
January 2018 to Present
The Ann Arbor-Ypsilanti Area Tourism Ambassador Program is a multi-faced opportunity to increase regional tourism by inspiring front-line employees and volunteers to turn each visitor encounter into a positive experience. This national, professional training program demonstrates our dedication to promoting our destination as the best, with a high level of commitment to our visitors. Real Estate License
May 2019 to Present
Assessments
Real estate — Expert
April 2021
Matching listings with specifications
Full results: Expert
Attention to detail — Highly Proficient
April 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.