Front Desk Clerk
Resume:
Debra Carlson, *** Halsey Ave SE, Buffalo, MN ****3
Professional Summary:
Meticulous customer service oriented individual who is excellent at juggling multiple tasks and working under pressure Broad industry experience that includes banking, food and beverage and customer service.
Skills:
Excellent communication skills Cash handling expertise in multiple venues
Strong attention to detail Trusted key holder
Strong problem solver Quick learner
Self-sufficient as well as team player Positive and Cheerful
Work History:
Manheim Auto Auction Accounting & Finance
April 2010 to present
Maple Grove, MN
Key responsibilities-Qualifying and securing sublet sources for company. Making sure work, billing and invoicing is not only done correctly but efficiently and timely. Dealing with a high volume of customers during time sensitive and high stressful auction periods. Understanding, explaining and implementing procedures, rules and guidelines.
Riverwood Inn & Conference Center, Front Desk & Food and Beverage Manager
June 2009 to August 2010
Otsego, MN
Key responsibilities – Overseeing all aspects of the front office, as well as banquet’s and sales functions. Dealing with large groups, such as weddings and company meetings, with professionalism and the ability to ensure high quality service. Working with vendor’s to make sure each function meets estimated costs and needs.
Farmers State Bank in Hamel, Teller
November 2008 to August 2009
Hamel, MN
Key responsibilities- Working closely with customer to aid in all their banking needs, balancing large amounts of money and making daily deposits. Ensuring that I understand and follow all banking laws, rules and procedures.
Education:
North Hennepin Community College: Associates degree May of 2017
Bethel University Human Service Bachelor’s degree May 2020
Chosen and successfully completed the “Manheim Leadership Program”
Participated in an extensive customer service workshop classes
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