Sales Manager

Cherie Amos-Persson

adkhph@r.postjobfree.com 407-***-****

General/Sales Management

Revenue Generation Market Plan Execution Operations Management

Passionate professional leader 15 + years of progressive management. Proven expertise in strategic planning, market plan execution, cost containment, budgeting/finance, customer service and staff training, supervision and mentoring. Known for developing and executing innovative corporate policies and procedures. Documented track record of increasing revenues, streamlining workflow and creating a team environment to increase productivity. Offering critical expertise in the following areas:

• Strategic Planning • Budgeting/Finance • Multi-Functional Teams

• Market Plan Execution • Marketing / Sales Strategy • Revenue Generation

• Cost Containment • Multi-site Operations • Training and Leadership

PROFESSIONAL ACHIEVEMENTS

STRATEGIC PLANNING

Analyzed marketing survey statistics and planned organized and implemented strategic marketing plans to enhance market penetration in the European markets. Result: Expanded customer database through product knowledge, increasing profitability.

REVENUE GENERATION

Reorganized management, systems and business operations. Result: $500K increase in sales two years in a row.

MULTI FUNCTIONAL TEAM

Led management team in identifying and correcting critical problems: Result: Reduced and streamlined overhead expenses, strengthened product gross margins, overhauled and improved operating process and systems.

COST CONTAINMENT

Participated in assessment team, by auditing processes, policies, procedures and legal compliance within stores. Result: Improved cash management losses from 65% to 100%.

Developed capacity man-loading requirements to further enhance on-time delivery initiatives and forecast hiring needs. Result: Fewer labor hours and increased productivity.

Implemented project planning system based on teamwork, quality and customer satisfaction goals. Result: Improved on-time delivery from 67% to 100% within 1 year.

MARKET PLAN EXECUTION

Created a high-performance, high-reward culture by setting challenging individual sales targets, monitoring performance and rewarding top-producers. Result: Produced 7 of 10 top performers in the Region.

PROFESSIONAL EXPERIENCE

COLDWELL BANKER REALTY – Winter Park, FL 2019 – Currant

•All aspects of residential real estate, sales, purchases, evaluatiions and consultations.

•Contract to closes

B. RILEY RETAIL SOLUTIONS – Orlando, FL 2019 – Currant

FIELD CONSULTAINT / Per Assignment

•Responsible for all operational aspects of supervising field store liquidation assignments. Assist and provide business consultation to stores to achieve a high level of performance, giving counsel and advice when and where needed.

•Conduct accurate and thorough evaluation of stores through personal visits and report analysis to determine operating standards, compliance and goal achievement and take appropriate action based on findings.

•Participate in store change overs in accordance with change-over checklist/policy and procedures.

•Directs and supervises store managers and other staff to achieve high levels of performance to maintain company standards and comply with company policies.

•Identifies, plans and budgets for short- and long-term staffing needs to meet store goals, district and company objectives.

•Prepares and reviews store budgets and analyzes performance data and financial statements to evaluate progress toward meeting store, market and company goals and expectations. Plans and initiates appropriate activities to meet performance objectives.

BOMBSHELL LUXE – Orlando, FL 2017 – Currant

Co-Owner

·Co-Own a luxary hair line web store.

·Marketing to all social media outlets.

·Responsible for purchasing, marketing, photography, shipping, accounting, customer service, sourcing hair maufacctures, vendors and maintaining website.

KAY JEWELERS- Orlando, FL 2013 – 2016

General Manager

·Results-oriented, interpersonal and effective problem-resolution skills. Managed a high volume top performing luxury goods environment, accomplished sales goals, staff development and proven communication skills.

·Maximized Company sales and profitability goals by developing and promoting a sales culture in the store, monitoring and driving all sales-related goals. Acting as a role model and holding employees accountable for meeting company customer service standards. Recruiting, interviewing, selecting and training employee to be top producers.

ZALES JEWELERS – Orlando, FL 2008 – 2013

Sales Manager

·Contributed to continuing success with innovative marketing and sales training efforts.

·Consistently met revenue quotas. Helped achieve 21% sales growth (2008-20013) and contributed to annual corporate growth rates of up to 22% in prior roles.

·Procured new merchandise and assisted with product placement and brand building

·Maximized Company sales and profitability goal.

ZERO TECHNOLOGIES – Bensalem, PA 2006 – 2008

Regional Manager

·Managed Florida/ Alabama Region overseeing and expanding 160 accounts to 1000+ accounts

·Developing and secured major contacts with such Fortune 500 companies as Home Depot, Walgreens, Sam’s Club, Costco and Do it Best

·Developed company-wide sales training that included "system selling" and "need satisfaction" process in sales cycle.

·Managed and developed 6 district sales managers and over 100+ district sales associates.

DOLLAR GENERAL – Orlando, FL 2004 – 2006

District Manager

·Prepare annual regional sales forecasts of $18-22 million.

·Initiated team-building strategies for markedly improved results.

·Scope of accountability includes training and scheduling employees, purchasing/ displaying/advertising merchandise, managing budgets, shipping and receiving goods, and ensuring safety/security.

·Build relationships with customers across multiple industries, including transportation.

PROFESSIONAL DEVELOPMENT/AWARDS

SPRINGFIELD TECHNICAL COMMUNITY COLLAGE, Springfield, MA

* Microcomputer Specialist and Information Technology.

THOMSON PROMETRIC, Jacksonville, FL

*Certified Professional Food Manager

DIAMOND COUNCEL OF AMERICA

*DCA Certified “Diamontologist”

·Recipient of 8 General Manager of the Year awards.

·Recipient of 10 highest volume Sales awards.

·Recipient of Signets Best in Class Vacation winner.

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