Manager Customer

RESUME

C.SELVIN GANA RAJ

No: **, Kaliamman Koil

Second Street,

Porur, Mobile no : 908*******

Chennai – 600 116. Email id : adkg3p@r.postjobfree.com

CARRIER OBJECTIVE

Selecting an opportunity to explore and grow along with the Organization

DESIGNATION : Asst. Manager Store & Logistics

EMPLOYER : Excellence Mobile Tech India Pvt Ltd.

# 104/1B,Rabit Nagar, Kundrathur Main Road,

Gerugambakkam, Chennai – 600122.

EXPERIENCE : Feb’2019 to till date…

Roles and Job Responsibilities

Managing the Department with full responsibilities

Looking after all Inbound / Outbound logistics, Transportation & Customer related problem Etc.

Maintain high level of inventory management by taking daily cycle count of materials.

Preparing Material Requirement Plan, Monthly consumption Report, Pending Order Statement, Raw Material Indent etc.

Plan & co-ordinate with the transportation, material pick-up & delivery

Maintaining record of movement of materials in warehouse.

Execute receipt operations & Storage in the logistics warehouse.

Inbound and Outbound on time updating in Logistics & Warehouse Management System.

Preparing Monthly Stock Statement of finished/ semi finished goods.

Preparing Material Requirement Planning in Software and send it to customer and our Management through E-mail.

Conduct physical verification of high value spare on daily basis & weekly and monthly and reconcile with systems stocks.

Preparing Daily materials dispatch & receiving report send it to customer and our Management.

Preparing Sign off Report & any correspondence letters which is related to customer and send it to concerned party.

Preparation of MIS reports.

Materials receive and dispatch through customer online website

Systematic upkeep Stocks, Reports and all other utilities, important files etc..

Material follow-ups

Monitor time sensitive receipts & dispatches goods.

DESIGNATION : Asst. Manager Forwarding & Logistics

EMPLOYER : SJ Maritime Container Line Pvt Ltd.,

(NVOCC, INTERNATIONAL FREIGHT FORWARDING)

# 76/80,4th Floor, Moore Street,

Parrys, Chennai – 600001.

EXPERIENCE : Dec’2017 to Feb’2019

Roles and Job Responsibilities

Agency handling.

Container handling.

Shipment planning.

Issuing Plot Permission.

Follow up with transports for container offloading and hand over of shipping bill.

Follow up on transshipment and update customers accordingly.

Have control on delivery of cargo at destination with the help of counterparts / agents and advise customers.

Preparing weekly and monthly reports.

Maintaining export related database.

Verification of Invoice, Packing list, shipping bill, booking forms.

Co-coordinating with the overseas offices to get approval from consignee to plan their shipment.

Co-coordinating with the liner to get vessel schedule, to get plot letter to place the container for stuffing, to submit EDI to carrier & BL follow-up.

Co-coordinating with operation department for loading & unloading activities in CFS.

Follow-up with shippers for consignee docs in order to send to consignee or notify party to clear the goods in overseas.

Co-coordinating with accounts department to get payment receipts from shipper.

Communicating with Overseas agents & customers thru E-mail & Telephone for their and our requirements

Timely Dispatching the Documents to the Overseas Broker & Customer

DESIGNATION : Sr.Logistic Executive & Warehouse (SONY Mobiles)

EMPLOYER : Repair & Return Technologies Pvt Ltd.,

Kochar Technology Park, 6th Floor,

Ambit Park Road,Opp.Ambit It Park,

Ambattur Industrial Estate, Ambattur

Chennai – 600058.

EXPERIENCE : April 2011 to April 2017.

Job Responsibilities

Handled total Reverse Logistic for a reputed mobile phones (Defective) on all India basis

Total Logistic movement from the 600 location for organizing pickup and delivery

Monitoring of Inventory for the pickup materials from 600 locations.

Preparing MIS report on daily basis regarding arrival and dispatching of materials non movement and consolidated monthly report

Execute receipt operations & Storage in the logistics warehouse.

Ensure accuracy in processing customer order,items retrievals & dispatch as per defined process flow and maintain all the related records.

Monitor time sensitive receipts & dispatches goods.

Conduct physical verification of inventory on weekly and monthly basis & reconciling with systems stocks.

Submit periodical report as per schedule.

Inbound and Outbound on time updating in Logistics & Warehouse Management System.

Responsible for processing of Customer Orders & co-ordinate with transport authorities for the timely dispatch of stocks of the concerned customer.

Planning and procuring the packing materials as per the month’s target.

Certifying vendors bills which includes verifying of weight & rate as per the contract and co- ordinating with the Accounts Team for the bills processing.

Insurance handling all insurance claims including pilferage and short receipt outer damages of the consignments.

Generating Logistic Report on daily basis for tracking.

Maintaining inward and outward details for daily dispatch.

Monitoring Turn arround time for all the shipments against customer commitments.

Designation : CUSTOMER RELATIONSHIP EXECUTIVE

Organisation Name : Expressit Logistics Worldwide Limited

37, Pazhandi Amman Koil Street

Adampakkam,Chennai – 88

Year of experience : June 2009 to April 2011

Job Responsibilities:

Individually handling major clients in CRM like HSBS, CAMS- EPS,HDFC CREDIT CARDS, ADITYA BIRLA, KOTAK SECURITIES, ICICI, BOI.

Client management through Phone and updating the file through mails.

Sending Delivery Report (NDR & DSR) as per Client Wise on daily and monthly & fortnight basis

Organizing for timely delivery for High Value and Sensitive consignments.(Like Credit Cards & Cheque Book)

Regular follow up Regional & Zonal throughout India.

Organize pickup throughout India.

Report analysis for weekly basis.

Designation : CUSTOMER RELATIONSHIP EXECUTIVE

Organisation Name : Over Nite Express Limited

456, Annasalai, Nandhanam, Chennai – 35

Year of experience : From May 2007 to June 2009

Job Responsibilities:

Individually handling major clients in CRM like HDFC, HSBC, BIRLA, ICICI, SBI,

Client management through Phone and updating the file through mails.

Sending Delivery Reports (NDR & DSR) as per Client Wise on daily and monthly & fortnight basis.

Organizing for timely delivery for High Value and Sensitive consignments.(Like Credit Cards & Cheque Book)

Regular follow up Regional & Zonal throughout India.

Regular Follow up to closer the NDR consignments.

Designation : OPERATION SUPERVISOR

Organisation Name : Overnite Express Limited.,

456, Annasalai, Nandhanam, Chennai – 35

Year of experience : From April 2002 to May 2007

JOB RESPONSIBILITIES :

Verification of all inbound consignments with Manifest.

Entry all the inbounds loads with details.

Sorting the consignments as per area wise.

Outscan the consignments as per destination wise.

Arrange staff to send the consignments in area wise

Entry in the system for non delivery consignments verify with consignee and rearrange delivery.

Organize pickup from the customers on daily basis from various customers.

Sending the load Dispatched & Received details to concern origin and destination through mail and phone & personal interaction.

Specifically interested with secured consignments (per day 500 consignments) right from monitoring pickups & Transit movements and delivery During my period to my credit not even a single document misplaced.

Motivate the delivery staff and ensuring delivery within TAT.

EDUCATIONAL QUALIFICATION : B.Com .

KALINGA UNIVERSITY,RAIPUR.

TECHNICAL QUALIFICATION : ITI in ELECTRICIAN

TYPE WRITING

PERSIONAL DETAILS:

Date of birth : 25th October 1979.

Father’s name : P. Chellappan.

Marital status : Married

Nationality : Indian

Langauges known : Tamil, English, Malayalam

Permanent address : # 16/37 Kaliamman Koil

2nd street, Porur,

Chennai – 600 116.

DATE : SIGNATURE

PLACE :

C.SELVIN GNANARAJ

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