Alexander Stott
(***) – 906 – 6237
adkepw@r.postjobfree.com
Objective
Recent college graduate seeking business, communications, and design opportunities with a dynamic company.
Work Experience
Starbucks, Clovis, California
May 2020 - Present
Lead Barista Trainer
Increased the rate of selling pastry items in the drive-thru during the holiday season by 67% via upselling techniques.
Manage monthly training modules for newly promoted Barista Trainers.
Onboarded / trained two new hires in one week at the same time during the month of December, making the hiring process much more efficient for the next wave of new employees.
Act as main person of contact for all employees on updated store procedures and new products that are being launched.
Starbucks, Camarillo, California
August 2017 – March 2020
Barista / Barista Trainer
Adapted to a constantly changing work environment.
Maintained quality customer service as well as standard handcrafted beverages.
Onboarded / trained two new hires in one week at the same time during the month of December, making the hiring process much more efficient for the next wave of new employees
The UPS Store
June 2015 – May 2016
Store Associate
Increased personal sales average of $15 to $30 during work year.
Utilized upselling and negotiation skills to gain 7 new P.O Box customers during work year.
Promoted best services and products to customers for a quality experience.
Academic Internship Experience
The Ojai Chamber of Commerce
August 2020 – December 2020
E-Blast Campaign Intern
Rebranded email newsletters and organizations logo with clean, modern, and classic designs.
Managed the monthly email newsletter templates with MailChimp.
Utilized both Adobe Illustrator and Photoshop for all digital and physical designs.
California State University Channel Islands / Diversity Club
August 2019 – December 2020
Social Media Chair / Graphic Designer
Increased frequency of posts on social media forums to 25% per week.
Lead bi-weekly meetings for our club members on LGBTQ topics and events.
Created / Led presented presentations for board member and club meetings.
California State University Channel Islands / The League of Women Voters of Ventura
August 2019 – December 2019
Marketing Consultant Intern
Designed PowerPoint slides for progress checks, milestones, and data collections.
Supervised set-up of final event / aided in placing tables, posters, and creating the surveys for our audience.
Mediated a table of participants for two hours on controversial political topics pertaining to the final event.
Leadership Experience
Boy Scouts of America
July 2010 – August 2016
Life Scout Rank
Elected Troop Treasurer in 2014-2015.
Increased personal popcorn sales by 62% during summer merchandise launch of 2013 via strong communication skills and upselling techniques.
Helped troop reach $30,000 goal during the Clovis Rodeo by selling snacks and drinks out in the stadium.
National Youth Leadership Training
Mentored a group of new scouts on a 6 - mile hike and the setup of their campsites.
Education
California State University Channel Islands, Camarillo, California
July 2010 – August 2016
Bachelor of Arts
Primary Major: Organizational Communications
Extra Skills: HTML CSS Coding, Elementary Spanish, Elementary ASL