Facilitator/ Administrator

Curriculum Vitae For Moreblessing Mpofu

* ***** ****, ****** ****.Randburg, Johannesburg, Cell: +27-67-012****,adkd7q@r.postjobfree.com PROFESSIONAL SUMMARY

Tristar Insurance motivated me to fabricate customer base by following up on all warm and cold leads. Possess incomparable team building and communication skills as well as ability to build up and implement administrative dealings to enhance productivity and efficiency, cope well under pressure with fast-paced environment and interact superlatively within a team environment. I am a talented Underwriter consultant with 2 years' experience in operations, sales & marketing management, Insurance Industry particularly motor and households underwriting, claims administration, marketing, risk management and customer services. My Objectives: I am self-motivated young lady with an exceptional passion for excellence who is driven by the desire and determination to achieve greatness by attaining the best possible outcome from any given circumstances. To be successful in my strong desire for diversity and new challenges that also presents a good opportunity for my prospective career growth and development. To be responsible for leading and developing various teams so that they deliver to the requirements of the overall business strategy. To create the strategy of these teams and to guide and enable them to function effectively. This role requires a deep data analytics expertise and online solutions as well as a complete understanding of the entire business operations, environment, products and services, partners and clients. In addition, be responsible for continuous improvement i.e. a) the research, development and deployment of new methods, analytical techniques and technologies that improve efficiency of existing core methodologies in the risk management spectrum.

SKILLS

• Excellent facilitation prowess • MS Office

• Good interpersonal skills • Risk analysis

• Good Planner • Skilled multi-tasked

• Good evaluation Skills • Highly motivated

• Underwriting knowledge • Data analysis

• Personal, casualty and property loss • Valuation knowledge

• Risk management • Customer service-oriented

• Policy administration • Insurance policy coverage knowledge

• Advanced oral and written communication • Accident scene investigations skills WORK HISTORY

Skills Development Consultant (Facilitator)/ Administrator TRAINSURE CONSULTANCY, Johannesburg, Gauteng February 2020- Present

• Facilitation of FAIS Accredited Skills Programs and Learnerships

• Arranging admin files For INSETA Verification

• Other Clerical and Admin Duties

Underwriter, Assessor and Claims Officer

Tristar Insurance, Harare, Zimbabwe -August 2016 to July 2017 The company underwrites all Short-Term Insurance Policies

• Researched and developed loss control support resources

• Supported review and acceptance or denial of new or renewal business

• Reviewed, classified, coded and rated applications

• Calculated group and individual renewal rate based on customers background, industry and demographic information Closed an average of fifteen new sales per week

• Calculated premiums and established payment methods for sales

• Identified and solicited sales prospects in agency databases

• Calculated quotes and educated potential clients on insurance products

• Met with prospective clients and business owners in their homes, businesses and other settings

• Address an average of seven customers inquiries and complaints each week

• Negotiated new and renewal production goals with regional superintendent

• Coordinated with internal stakeholders to initiate marketing strategies and meet market penetration and business growth objectives

• Examined potential loss stemming from catastrophe, severity or frequency and service delivery

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• Hockey Coach

• Goldridge College, Kwekwe, Zimbabwe, May 2013 to August 2013

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• Reporting all information pertaining the game to the School Principa

• Giving advice, coordination and support all the relevant stakeholders

• Instruct athletes in fundamentals skills, strategy and physical training necessary for the game

• Supporting all administrative activities pertaining the game

• Ensure the safety of athletes during training and competitions

• Ensure that athletes had proper documents as prescribed by the prevailing regulation

• Motivating athletes to have good team spirit for the success of the team HOBBIES

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EDUCATION

Midlands State University

Bachelor of commerce Honours Degree in RISK MANAGEMENT AND INSDURANCE (2014-2018) Degree Class 2.1

Goldridge College Kwekwe, Zimbabwe

8 Points at A Level

Goldridge College

5 O’ Level passes

REFERENCES

Company : Trainsure Consultancy

Reference : Enock Moyo (Director and Business Development Consultant) Contact : +27-780-***-*** +27-634-***-***

Email : adkd7q@r.postjobfree.com

Company/ School : Goldridge College

Reference(Headmaster) : Lovemore Mashanda

Contacts : +263(055) 21353

Company : Midlands State University

Reference : Mr F Makaza

Contacts : +263*********

Email : adkd7q@r.postjobfree.com

Contact this candidate