Machine Operator Computer
Resume:
WILFRED FLEURY
*** ******* ***, **** **-*** Pawtucket RI, 02861 · 413-***-****
adkcd5@r.postjobfree.com
Highly motivated professional looking for a position as a Tidal Administrator. I have 15 Years of IT experience. For the past 5 years I have demonstrated success in administering Tidal admin Job Scheduling for a 2 different multimillion-dollar companies.
EXPERIENCE
CURRENT – DECEMBER 2018
TIDAL ADMINISTRATOR, TATA Consultancy Services/hasbro
Provide system administration of Tidal Workload Automation application including, but not limited to the following:
Manage high availability of production and test systems
Security Roles
Manage and coordinate application upgrades and patching as needed
Maintain multiple batch schedule and updates
AUGUST 2017 – DECEMBER 2018
COMPUTER OPERATOR, yankee candle/newell BRANDS
Besides my Enterprise Job scheduling responsibility for Yankee Candle, I also have learned to be a Computer Operator for the AS400 system. Newell Brands acquired Yankee Candle/Jarden 2 years ago. At that point, i was asked to transfer to Boca Raton to join the Operations team. I have learned the AS400 system and have become a valuable contributor to the team. I also have been responsible for training the other 4 team members how to monitor, troubleshoot and schedule within Tidal.
JULY 2015 – DECEMBER 2018
ASSOCIATE TIDAL SCHEDULING AND ADMINISTRATOR, yankee candle/newell
Work with IT team to schedule, troubleshoot and monitor day to day operational schedules and processes. Training our Operations team troubleshooting and scheduling techniques. I also administered Change Management meetings with the IT department during this period.
AUGUST 2011 – JULY 2015
SENIOR HELPDESK AND OPERATIONS SPECIALIST, yankee candle/newell
Gathers concise information on production or user problems. Responsible for contacting proper support personnel following standard operating procedures. Follows up on any open tickets. Owns and manages all issues through resolution and manages all issues through to resolution. Document all such incidences bases on SOPS. Maintain detailed reports for all of Yankee Candle Company Batch processing. Assist in training other team members.
JANUARY 2007 – AUGUST 2011
SENIOR HELPDESK SPECIALIST, yankee candle
Provide leadership, mentor, train and assist in the development of staff members. Provide escalation guidelines to Helpdesk Operations Specialist. Update SOPS as necessary through training and practical applications See less
OCTOBER 2005 – JANUARY 2007
ASSOCIATE HELPDESK SPECIALIST, yankee candle
To learn all the software platforms and specific jobs involved. Nightly processing jobs including: retrieving store files using dos commands, running custom applications to process the store files running specific jobs using Lawson to allocate files - checking to make sure all systems and computer related equipment are running as they are intended - Diagnosing and fixing hardware and software related problems on computers
JULY 2001 – OCTOBER 2005
MACHINE OPERATOR, yankee candle
Responsible for creating candle product in a timely manner and ensuring the quality of the product. Working with and sometimes leading group to achieve desired results. Providing quality control of product by running queries on a custom computer application
JULY 1981 – JUNE 2001
MACHINE OPERATOR, major wire inc
Wire Buncher - I stranded multiple wires, up to 168 strands, through a metal plate and die, through a machine, which in turn bunched them into one single wire. I was responsible for creating the product in a timely manner and ensuring the quality of the product.I was also responsible for training new employees for this job. See less
EDUCATION
JANUARY 2001
COMPUTER AND ELECTRONICS REPAIR, porter and chester institute
Studied and graduated computer and Electronics repair based on the A+ certification.
MONTH YEAR
HIGH SCHOOL DIPLOMA, SOUTH HADLEY HIGH SCHOOL
General Studies
SKILLS
Tidal Enterprise Job Scheduling – Scheduling Informatica and SAP Batch Flows and also FTP and SFTP file transfer and also
Service Now – IT Service Management application
Experience in training coworkers
Active Directory
ACTIVITIES
Love to play golf and watch sports and walking/hiking. Avid Boston area teams supporter. Won a couple employee of the month awards at Yankee Candle for going above and beyond.
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