Customer Service Assistant

EXPERIENCE

DIAN

HACKETT

D

**** ******** **. **** **, Somerset, Ohio 437783, 740-***-****, 614-***-****, adk5u8@r.postjobfree.com Receptionist September 2020

Altercare Somerset, Ohio

Answered all phone calls for center. Communicated with personnel to route messages and directed personnel to various departments.

Sorted and distributed incoming mail and coordinated pickups for outgoing parcels. Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces.

Screened all who entered for Covid virus, charting temperatures and pertinent information Sanitized area on a regular basis

Activity Assistant September 2020 - March 2021

Altercare Thornville, Ohio

Supported facility-wide program development with suggestions for safe and enjoyable activities. Offered new and engaging activities, monitoring calendars to facilitate equipment and venue availability. Engaged less mobile residents in one-on-one activities like personal visits and musical entertainment. Facilitated social gatherings and parties.

Kept participants safe with thorough instruction and ongoing monitoring of activities. Coordinated on-site events and group excursions to interesting and fun locations Organized, led, and promoted interest in recreational activities such as arts, crafts, sports, games, and hobbies.

Charted every residents daily activities

Worked closely with social worker and other staff to understand and help with care plans. Attended meetings

Completed all necessary duties and paperwork daily Senior Radiologic Technologist September 1985 - November 2017 Ohio Health Columbus, Ohio

Operated radiographic imaging equipment, including C-arm, including static and fluoroscopic applications. Performed tomography

Performed Dexa scans

Performed Mammograms, assisting with stereo-tactic needle placement Performed quality control in x-ray, dexa and mammography Prepared and transmitted images to radiologist and reported results to providers. Performed accurate x-rays as ordered by provider while practicing radiation safety precautions to include ALARA.

Supervised, guided, and instructed radiography students. Collected thorough, accurate patient medical histories for diagnostic and record-keeper requirements., inputting information into various computer programs H

EDUCATION

SKILLS

PROFESSIONAL SUMMARY

X-ray tech/receptionist September 1984 - September 1985 Family Practice with James Soldano and William Morris Columbus, Ohio

Performed x-rays

Answered phone, sending appropriate messages to dr Called in prescriptions

Greeted patients and registering them

Associate September 2005

OSU, Newark, Ohio

Mammography Certification November 1990

Self Study, Columbus, Ohio

Certification with ARRT August 1973

Good Samaritan School of X-ray, Zanesville, ohio

Microsoft Word Typing Multitasking

Critical thinking Computer Phone

Customer Service

Organized Receptionist offers personable and resourceful nature combined with several years of reception experience. Receives and directs incoming calls and visitors and manages administrative functions to support office management. Manages file storage and correspondence to maintain clear and updated communications.

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