Manager Quality

Sandhya Jukanti San Francisco Bay Area 510-***-**** adk3ut@r.postjobfree.com

US Citizen with Security Clearance https://www.linkedin.com/in/sandhya-jukanti

Project Manager Program Manager

Accomplished Project Manager with extensive experience managing projects from contract to launch. Expertise in project management, including Agile, Scrum, and Waterfall methodologies, with a focus on planning project management strategies that support business development goals. Experience leading programs for Fortune 500 companies and driving business growth through relationship management. Effective communication skills to lead the project lifecycle and product launch process. Hands-on leader and collaborator with excellent communication, organization, analytical, decision-making, negotiation, and problem-solving skills. Areas of expertise include:

Agile & Scrum Methodologies Project Scoping and Change Management Scheduling and Resource Allocation Project Planning and Delivery Quality Analysis and Risk Management Customer Engagement and Negotiation Cross-functional Communication Team building and training Organized and detail-oriented Conflict resolution and problem-solving SaaS/Software Implementation Customer Collaboration and Onboarding

Technical Snapshot: Agile, Scrum, Project Management, Jira, Wiki, Java, Python, C, C++, Selenium WebDriver, SoapUI, Rest API, TestNG, Appium, Junit, XML, JSON, HTML, CSS, Git, GSM, SS7, PCI, ALM, Bugzilla, Oracle, SQL, AWS, TR-069, JBoss, Jenkins, CI/CD, Shell scripting, Smartsheet, Excel, PowerPoint, MS Teams, Cloud, Windows, Unix, Linux

CAREER EXPERIENCE

Yaana Technologies, Milpitas 2017 – Present

Senior Project Manager

Spearheading Global Web and API Implementations of Mobile, Legal Compliance, Security, Request Processing, Lawful interceptions for the fortune 500 companies. Directing teams to focus on business objectives and track progress for project milestones completion with the desired results while meeting high-quality standards.

Managing projects for major accounts, including system implementations, testing using Agile Methodologies and Jira tools, that generate more than 8 million in revenue.

Responsible for Customer Negotiations and Pricing for Change Request implementations with recurring revenue of a million.

35% increase in customer satisfaction by restructuring the project management processes to streamline operations while improving product delivery, quality, and maintenance.

Coordinate with Globally distributed teams of C-level Executives, product managers, developers, analysts, QA testers for product launch, maintenance, and customer escalations.

Collaborate with the Product Owner and agile teams on product and sprint backlog prioritization, ensuring acceptance criteria are met and stories ready for sprint planning meetings.

Presenting the status at steering committee meetings on the project progress, schedule, budget, resources, and risks.

Design training materials and sessions to coach customers and team members on multiple products and services

Yaana Technologies, Milpitas 2014 – 2017

Senior Quality Project Manager

Led implementation of new solutions to improve the company’s practices for the Quality team. Designed new processes to assess and improve products and services using tools and other technologies. Discussed with leadership teams on several business development boards to initiate and support new processes to reform project management and quality operations.

Developed quality processes and resources to enforce quality assurance standards in the company’s onsite and offshore global development network and provided recommendations for improvements by partnering with cross-functional teams to implement change.

Established, maintained, and monitoring key performance indicators (KPI’s) to ensure the company is meeting quality objectives and goals.

Reduced Product Rollout time by 30% by initiating and implementing release management processes and guidelines using the Remedy tool to track the Quality lifecycle phases of Initiation, Planning, Build, Test Deployment, and Closeout.

Streamlined and improved product development, quality, and delivery by identifying the impediments and participating in the QRB (Quality Review Board), ORB (Operation Review Board), ARB (architecture review Board) meetings.

Reduced manual testing by 50% with orchestrating automation testing efforts using tools like Rest API’s, Selenium, Java, TestNG, Cucumber framework for Mobile and Compliance Products.

Created and monitored onboarding plan for newly Hired Team members. Coordinated various training and mentoring sessions.

Yaana Technologies, Milpitas 2010 – 2014

Senior Software Quality Assurance Engineer

Supervised quality control projects using a variety of methodologies to improve project deliverables. Provided technical and customer support for Yaana Mobile Services for API and web portal interface systems. Collaborated with management and development teams to create a testing platform for these technologies, including automated testing.

Designed and developed more than 1,000 product testing scenarios to manage the quality of new products.

Coordinated the SDLC process and successfully deployed more than 40 quality releases to the production.

Automated more than 35% of the Portal and Rest API Test Cases by using tools like Selenium WebDriver and SoapUI.

CommScope, San Jose, California 2005 – 2010

Senior Quality Assurance Engineer

Created test plans for the TR-069 Protocol and Component Management System to monitor quality and improve performance. Led a Quality Team to create automated testing processes. Restructured existing testing systems to significantly reduce test times.

Lead CMS Releases by writing Test plans and created 1200 Test Cases. Managed and assigned resources for test case execution during various phases of the unit, functional, installation, regression, API, automation, and system testing.

Create automated tests using Python, which reduced the testing time by up to 50%.

Created a comprehensive testing strategy for products to identify problem areas and provide detailed feedback to production teams.

Education and Certifications

Master’s in computer applications, Osmania University

Professional Scrum Master (PSM) from Scrum.org

PMP Trained

Certified Java Programmer

Selenium and Rest API Automation

Contact this candidate