Jira administrator with 3+ years of Experience.

Akhilesh Alle

Phone : +91-814******* Email : *************@*****.***

Career Synopsis

Having 3+ years of work experience in Atlassian JIRA Administration, Confluence, Crowd, Agile, Jira Service Management, Bamboo, Bitbucket, Git, GitHub, Fisheye and Crucible.

Good Exposure in Analysis, Design, Development, Project Management, Agile methodologies, Collaboration tools, Continuous Integration & Deployment.

I have Strong knowledge on

AD/LDAP Configuration with JIRA & Confluence.

Creating Dash, Scrum & Kanaban boards by using custom JQL filters.

Implementation of complex Workflows by using Post functions, properties, Triggers.

Implementation of plug-in’s to extend the functionalities.

script runner, jsu, automation for jira, tempo timesheets, Easybi, portfolio, x-ray, zephyr, configurata Manager, etc.

Preparing Jira project Reports and Documentation on Confluence Spaces.

Experience in performing Atlassian Installations, Upgradations on Windows, Linux and cloud (AWS-EC2).

Preparation of Shell and Groovy Scripting, Filters using JQL Development.

Workflows & Advances Workflows, Custom fields Development, REST API Implementation.

Integration of Jira with Confluence, Service Desk, Bitbucket, Bamboo with Application links.

Very Good Exposure in Agile Project implementation, Sprints, Epics, Stories.

Provided end to end Training to Business and end users.

I have very good knowledge in Mail, Crowd, AD/LDAP Configuration with JIRA & Confluence.

Implemented Single Sign-on Implementation – SSO.

I have good knowledge in Groovy Scripting.

Experience in working on Source Code Management tools like BitBucket, SVN, GIThub.

Working experience on Continuous Integration & Deployement (CI&CD) using Bamboo, Git, Jenkins.

Experience on Store, Retrieve and Manipulate of data from Database Servers.

Good Team player with Strong Analytical and Excellent Communication Skills.

Technical Exposure

Administration Tools : JIRA, JIRA Service Desk, JIRA Agile, Confluence, Crowd,

Bit bucket/Github, Bamboo, Fisheye & Crucible, Git, PostgreSQL.

Version Control : Git, SVN.

CI & CD : Jenkins & Bamboo

Programming

Language : Core Java & Groovy script.

Operating Systems : Windows and Linux.

Aplication Server : Tomcat.

Cloud : Atlassian, AWS-EC2.

Miscellaneous : HTML, CSS and XML

Academic Qualifications

B.Tech from vaagdevi vollege of enginnering, warangal with an aggregate of 63% in 2017

Intermediate from Ekashila junior College with an aggregate of 86.2% in 2013.

SSC from Navodaya high school with an aggregate of 85.5% in 2011.

PROFESSIONAL EXPERIENCE

Worked as an Atlassian Administrator/Jira Administrator in Ness Technologies, Bangalore from August 2017 to till date.

Project details:

Project 1:

Client Name : Viteos Universe.

Role : Jira Administrator

Duration : January 2019 to Till now

Atlassian Tools : JIRA, Confluence, JIRA Service Desk, Bitbucket.

Roles and Responsibilities:

Maintaining JIRA Instance with Administration and Development.

JIRA version Up gradation and Migration.

Write A groovy script code based on JIRA requirement.

Creation of JIRA Projects based on user request.

Cloning the JIRA Projects.

Re-indexing JIRA on timely basis and after Configuring Changes.

Configuring and Integration of Atlassian suite tools.

Providing privileges to the users.

Creation of new JIRA users and JIRA groups.

Implementing JIRA workflows using advanced features such as Post functions, Conditions and Validations.

Configured Field configurations, Workflows schemes, Notification schemes, Screen Schemes, Permission Schemes in JIRA Projects.

Creating JIRA Service Desk projects, Custom fields, Issue Types and screens for Customer portals.

Configure the Customer Portal, request types, queues, SLA metrics and automation.

Installing plug-ins and maintaining the licenses.

Troubleshooting the problems in JIRA.

Linking GIT Repositories to Bitbucket & Fisheye Projects.

Creating and managing JQL filters.

Managing Users in Crowd Directories.

Managing Groups and Role management based on projects.

Prioritizing workload and resolving tickets based on Service Level Agreements.

Integration of JIRA with other Atlassian tools or applications using plug-ins.

Importing bulk issues into JIRA Projects using CSV files.

Migrating JIRA Service Desk project.

Taken ownership in checking Plug-in compatibility and UAT pre-upgrade of JIRA.

Restarting JIRA, performance monitoring of JIRA instances and checking log and backup files.

Troubleshooting user queries on JIRA, Confluence, Fisheye and Crucible applications.

Project 2:

Client Name : Merck

Role : Team member

Duration : August 2017 to December 2018

Atlassian Tools : JIRA, Confluence, and JIRA Service Desk

Roles and Responsibilities:

Created comprehensive JIRA workflows including project workflow, screen schemes, permission schemes, notification schemes etc.

Versions upgradation and Migration.

Managing Groups and Role management.

Customized JIRA Configurations based on project level requirements.

Maintaining the stability of JIRA Server by performing regular Integrity Checks, Database Monitoring and Force Garbage Collection (Health Checks).

Creating Spaces, providing Confluence user access and roles.

Creating SVN repository and providing user access and roles.

Authoring test cases and executing them and creating the defects accordingly as per Test Management Process, project creation and User management.

Installed many plug-ins to improve the functionality of JIRA and Confluence.

Creating Spaces and Preparing Documents in Confluence.

Providing Project level and plan based permissions.

Operations support and application troubleshooting.

Responsible for deployment of code and releases.

DECLARATION:

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

( Akhilesh Alle )

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