Medical Assistant Office
Resume:
JORDAN TILLEY-RODRIGUEZ
Marietta, GA
adjlgt@r.postjobfree.com
Polished and highly experienced Medical Assistant with a Bachelor of Science Healthcare Management degree seeking to take next career step with a respected organization that values hard work, talent and demonstrated success in a clinic environment and private practice. My diverse experience has allowed me to develop excellent communication abilities with patients, Doctors and medical personnel as well as a pro-active attitude whit a high level or organizational skills and solid IT skills. I am well versed in medical terminologies along with diverse administration skills including but not limited to managing patient appointments, tracking coding and staff scheduling. Seeking career opportunity that allows me to grow professionally while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness.
CAREER EXPERIENCE:
Alpharetta Internal Medicine: January 2018- Present
Medicare Annual Wellness Visit Specialist, MA
Maintenance of the daily AWV clinical schedule for all physicians of the practice which includes calling and scheduling of all Medicare patients. Performing AWV’s, Advanced Directive Counseling, Balance Test, Cognitive Exams, Hearing Tests, and Patient Counseling. Completion of E-Clinical charting and billing for the visit. Completion of scanning of all daily documentation into EMR. Processing all recommended referrals, obtaining completed reports. Checking voice-mail and coordination of return calls. Providing back up coverage to fellow team members as needed. Assuring compliance of Company’s and Client’s OSHA, HIPPA and Clinical Policies and procedures.
Vessel Health Services: October 2016- December 2017
Clinical MA Supervisor- Medicare Annual Wellness Visit Specialist
Duties are but not limited to: Coordinate daily activities with wellness specialist and clients. Coordinate all company equipment between specialists and clients. Weekly Client Meetings to assure “All is well:” reporting all questions/concerns back to Administrative team for resolution. Collection of Weekly Fee Tickets from Wellness Specialist- Compare documented billing against Master Patient List to decrease Month End errors. Note Auditing for QI/QA purposes. With established Specialists, pick 2-3 Patients at random and review Full EMR note for accurate charting, billing, grammar and recommendations. Counseling Wellness Specialists regarding errors and needs of improvement. Maintain Clients’ schedules assuring they are booked and being worked. Completing appointment calls as needed at each visit to
assure spots are filled. Assist with the hiring of potential new team members. Assuring all new employees complete New Employee Forms as well as review full employee manual with them. Perform Weekly SOAP meeting with all new employees on a weekly basis, using this moment to address any concerns, weaknesses etc. Attending administrative meetings and marketing lunches as needed. Payroll on a bi weekly basis.
• Georgia Clinic PC Cardiology Department: June 2013- October 2016
Department Practice Manager/ Medical assistant back office
Provided excellent customer service in a medical institution and ensured all patients were well attended. Managed office operations, work flow, and office staff (35-40 employees). Managed client reception and client services coordination. Maintained and operated the electronic health records and billing system. Provided the required leadership, support and direction for office initiatives and special projects. Helped the accounting departments in generating staff payroll on a weekly basis. Monitored the equipment used in the office and facilitated repair or replacement as per requirement. Facilitated the management in completing general formalities related to the patients such as insurance and medical reports.
EDUCATION:
Ashworth College (Bachelor of Science Healthcare Management) 2/2021
Minor: Business Administration and Human Resources
Related coursework: Strategic Management for Economic Healthcare, Health Administration, Staff Relations, Health Insurance and Pre-paid Health Care, Legal Environments of Healthcare, Human Resource Management
Sanford Brown College (Medical Assistant) 5/2013
Minor: Billing and Coding
Related Coursework: Professional Ethics, HIPAA and other Healthcare-Related Regulations, Medical Front Office Management, Medical Documentation- with regards to Patient Records, Procedural and Diagnostic Coding, Insurance Claims, Medical Terminology, Universal Precautions
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