Manager Sales
Resume:
Willing to relocate/Travel
Adam Ylles
Watchung, NJ.
PH : 908-***-****
*************@*****.***
Career Objectives
A Position as technical Support /Sale representative with a dynamic, progressive Organization that will allows for utilization of my personal skills, professional experience, improve my technical knowledge as versatile professional, I’ve got very good aptitude to learn new technologies
Key Strengths
Technical Support Communication skills Bilingual (En/Fr) Sales Customers relations Aerospace experience Helpdesk Printing Equipment Call center assistance
August of 2015- Mars 2020
Xerox Corporation
Service Desk Analyst : outsources through Bausch& Lomb ( Valeant ) my role for this position was creating an account for users and computers in active directory onboarding /offboarding employees, reset/create network password .troubleshoot local/network printers remotely VNC users computers to solve software issues .
June 2011 – July 2015
Universal Materials LLC
(Self -Employed) contracted with major PSA manufacturer, as Paper & Plastic Stock lots broker, targeting overstocks, side trim of Pressure sensitive adhesive label stock, I buy grade B materials convert it to customers specs with third party converters when needed and sell it international market at a competitive prices.
February2009-May2011
( contractthrough Volt Staffing )Tech Support for Apple Iphone/itunes. iCloud,Mac OS x . Assisting end users and businesses in troubleshootingconnectivities, emails on exchange.server / outlook with their devices, as well as third party applications approach customers on .sales products and servicesthat fits their need .
September 2004- December 2009 Magnolia Communications, Tulsa, OK
Team Lead, deployment of Terminals Kiosks in the Airoport, Hospitals, Malls spent 70% of times traveling throughout the US. Monitored, coaches a group of seven Techs Installing, configuring computer hardware software, deploying Terminals (Kiosks) Throughout the US, Sale Advertisings to Businesses.
January 2000 – December 2004: Decision One Inc, Tulsa, OK
My Position was providing Technical support assistance to decision one end users, Tasks were, help troubleshoot, configuring software and hardware computer system,, wireless devices, connectivity issues handheld devices (phone, PDA) for US and Canada users
Education:
Microsoft Certified IT Professional and SQLCertifications
Oracle data base and UNIX system administrator Classes
Windows application (office suite)
Associate degrees in electro-mechanics (Algeria)
Technical / Business skills
General Knowledge in the following area: windows OS’s, Microsoft office suite Adobe acrobat reader, PC hardware, Software support, TCP/IP network Configuration, DNS, active directory .
Languages:
Fluent English and French Speaking writing
References:
Lillian Allsbrooks : Xerox Corp .
Jennifer Potts (Volt-Apple)
IssamSategh( Manager )
Mary Putnam
Operation Manager: Magnolia communications LLC,
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