Employee Relations Sales
Resume:
Carol Dye
adj5rp@r.postjobfree.com
Cuero, Tx 77954
SUMMARY
Outgoing Consultant adept at building relationships with customers of all backgrounds and driving sales with knowledgeable, efficient service. Innovative Consultant professional with 2 years of experience offering top-quality services to customers. Highly skilled at Skin care & Glamour techniques. Expert at understanding clients' requests for special services. Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident in all areas of life. Active listener able to uncover customer desires and recommend appropriate solutions. Excellent communicator and problem solver. Skilled Consultant knowledgeable about Skin care and Glamour. Possessing top strengths in Skin and Makeup. Desiring to leverage experience and training to support customer needs and enhance business success in service-based retail environment. Reliable Beauty Consultant with talent for meeting and exceeding sales objectives. 2+ years of experience in health and beauty roles. Motivated retail professional with strong sales, customer service and problem solving abilities. Skilled at selling Skin care & Makeup and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new role with Mary Kay and make lasting positive impact on business operations.
Skills
Clean makeup application
Application techniques
Sales expertise
Makeup application
Skin types
Merchandising
Experience
Carol’s Mary Kay / May 2018 – Current Cuero, Tx
Skin-tone management, Retail experience, Customer consulting, Products knowledge, Special occasion makeup application
Evaluated customer skin to determine unique conditions and skin type. Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Recommended appropriate products to meet customers' individual needs. Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Assisted customers in feeling relaxed and comfortable with the process. Provided makeup services to 10 clients weekly.
Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
Offered complementary makeup consultations to individuals to promote key product lines. Accomplished and surpassed sales goals on regular basis.
Scheduled appointments for customers using Phone.
Built and deepened productive and positive customer relationships with high-quality
service and focus on gaining loyalty.
Displayed merchandise to present visually appealing arrangements that drive sales. Finalized purchases and processed payments.
Kept counter and display areas in clean and neat fashion.
Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
Collected payment from customers and scheduled next appointments.
Showed customers how to apply makeup and other products to achieve desired looks.
The Wellhead Tavern / Sep. 2019 – Current Victoria, Tx
Bartender
Checked identification of customers to verify age requirements needed to purchase alcohol. Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Stocked bar with beer, wine, liquor and related supplies.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Monitored patrons to keep alcohol consumption at designated levels.
Engaged in small talk with patrons to build rapport and earn repeat business. Worked with management to plan and implement special events to boost customer numbers and profits.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Northside Ranch/Victoria Ag & Ranch / March 2001 – July 2006 Victoria, Tx
Personnel Manager
Secured optimal productivity by supervising 20 employees on staffing and recruiting administrative, operational and clerical functions.
Reduced accidents in workplace by implementing safety policies and procedures. Created and implemented highly effective and individualized human resource solutions for clients.
Supported onboarding of new employees by supplying key job information, including organizational policies, job duties and employment benefits.
Evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.
Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
Partnered with management to establish workplace safety curriculum for training and education purposes.
Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.
Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
Conducted research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements.
Intelplast Group / May 2007 – April 2008 Lolita, Tx
Administrative Assistant
Liaised between internal and external stakeholders to provide updated project status and performance reports.
Managed building access by supplying key cards to employees and visitors. Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence. Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons. Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Conducted research using various media sources to obtain relevant data for staff requirements.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Total Safety / 2008 – 2009
Hole watch, Fire watch, and Bottle watch
I was in charge of keeping workers safe!
Education and Training
High School Diploma
Stroman High School June 1987
Victoria, Tx
Accomplishments
Consistently maintained high customer satisfaction ratings
Websites
www.marykay.com/cdye3
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