Engineer Service
Resume:
Albert Blanco
Arlington, TX, 76016
adivbp@r.postjobfree.com
www.linkedin.com/in/albert-blanco-arlingtontx
SENIOR SOFTWARE ENGINEER
Create and implement computer applications and coordinate developer teams. Advise junior programmers, consult with clients, propose business solutions, troubleshooting, handle projects, and test software. Programming skills, full-lifecycle management, leadership, creativity, and communication. Project management expertise. Design of medical devices.
TECHNICAL SKILLS
Python, SCRUM team, Design History File (DHF), healthcare, medical device, HP ALM, Atlassian suite, Jira, Confluence, Crucible, Agile software development process, Version Control (GIT, Subversion), Technical Review, Design Review, Serena Business Manager, UFT, SQL, Good Lab Practice, Six Sigma Green Belt, Verification and Validation, Microsoft Office suite (Word, Excel), Requirements Analysis
EXPERIENCE
Abbott Laboratories, Inc., Irving, Texas 8/1998 – 8/2020
Senior Software Engineer-System Software-Research and Development 10/2003 – 8/2020
●Software design and product development for over 150 Clinical Chemistry system maintenance and diagnostic procedures by coding Python robotics scripting using the Agile process.
●Released maintenance and diagnostic procedures to an install base of over 2000 instruments worldwide by collaborating with cross functional teams (system support, quality engineering, systems integration, engineering, and manufacturing operations).
●Properly documented and released over 150 maintenance and diagnostic procedures in accordance with the Abbott Quality Policies and design controls by releasing system design specifications and test protocols to the Design History File (DHF) to deliver high quality and consistent documentation.
●Collaborate and led cross functional teams (end user, systems integration, engineering, manufacturing, and quality) in design reviews to determine the user needs for maintenance and diagnostic procedures and gain sign off approval for design inputs and design outputs.
●Executed code peer reviews using Crucible to increase the usability of the code and debugging. Gained approval from Software Quality Assurance, Safety, and the end users.
●Improved and enhanced maintenance and diagnostic procedures to reduced field actions and enhance customer experience. Done by conducting analytical investigations and software engineering principles to debug and re-factor Python code.
●Developed test protocols and test plans to enhance customer (internal and external) experience by developing system testing and regression testing against design plans and acceptance testing for non-software personnel.
●Automated test cases to decrease software testing time by 60% by coding UFT and linking to Quality Center.
●Involved with the training and coaching junior developers and System Integration staff in M&D code development thus allowing staff to use procedures to execute experiments and system assembly testing.
Customer Systems Engineer- New Product Development 8/1998 – 10/2003
●Provided Systems Engineering production support as a Subject Matter Expert (SME) for Clinical Chemistry instrument by supporting new product design launches and new installation training in-country service staff.
●Improved instrument reliability by investigating field performance and risk assessment by traceability of high failure sub-assemblies resulting in lower instrument service calls per year and reducing sub-assembly failures thus increasing product quality.
●Interacted with internal and external customers by chairing meetings, initiated conference calls and off-site customer visits resulting in improved product planning, problem resolution and process improvement.
●Authored Engineering Change Notice action via Technical Service Bulletin and Service Advisories via technical writing skills of business correspondence and project documentation to communicate field service technical issues and therefore increasing instrument reliability by 20%.
●Authored and validated service documentation and operating procedures, including service manuals, electrical wiring diagrams, and training agendas for new product launch by documenting removal and replacement procedures and coordinating graphics.
●Troubleshot medical laboratory instrument (repair) hardware and preventative maintenance to develop new service procedures and investigation of root cause and reporting non-compliance issues while conducting site support.
●Taught field service class to Abbott field service engineers to provide a subject matter expert in each of the worldwide service districts. Provided training through lecture, trade shows, and direct electronics troubleshooting.
●Participated in audit activities to prepare staff for corporate and regulatory audits by auditing against FDA quality system regulation, GMP and ISO regulations.
●Managed in-house support parts with budget of $250K for maintenance of R&D laboratory instruments by developing exchange system and service documentation.
EDUCATION
Bachelor of Science in Biomedical Engineering
Texas A&M University, College Station, TX
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