Medical Billing Pharmacy Technician
Resume:
Kaisha Campbell
adiryp@r.postjobfree.com
Objective
To pursue a challenging career with constant learning and contribution to the firm which provides a challenging work environment and allows me to grow professionally and as an individual.
Professional Experience
Raymond James Financial- St. Petersburg, FL
Loan Servicer- May 2019-September 2019
Establish loans, requiring significant attention to detail and varying in level of complexity, in the servicing system according to established procedures, as applicable
Review, analyze and execute high dollar client advance requests.
Retirement Plan Service Associate- September 2017-April 2019
Provide a high degree of education to Financial Advisors
Process complex financial transactions by evaluating, approving and completing retirement transactions.
Provide a high level of customer service in a high paced environment
Maintain knowledge of retirement plan rules and regulations by utilizing internal and external resources, as well as continuous training
Reviews client requests for corrections to determine proper course of action and provide guidance to branch personnel on resolution
Humana Insurance- St. Petersburg, FL
March 2016-September 2017
Referral Specialist
Explain Humana’s Care Management program to members and consent for enrollment.
Maintain and improve compliance and privacy requirements set forth for the department
Work collaboratively with other members of the clinical leadership team
Continuously look for process improvement opportunities, to include new process and communication opportunities with departments within Humana
Transamerica- St. Petersburg, FL
February 2014- March 2016
Financial Investment Counselor
Assist plan participants with setting up and creating an investment strategy for retirement
Educate participants on plan/contract provisions, investment alternatives, and provide guidance as it relates to retirement planning.
Ceridian (Kelly Services)- St. Petersburg, FL
September 2011-March 2013
Payroll Specialist, Application Analyst and Health Enrollment Representative
Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, payroll entry and wage attachments are processed, reconciled, corrected, audited and transmitted accurately and timely prior to the W-2 being produced at year-end
Created and maintained spreadsheets using advanced excel functions and calculations to verify accuracy of payroll reports and proactively manage quarter and year-end payroll auditing
Research inquiries on wage withholding, garnishments and tax codes on employee’s paychecks and assisted clients with processing of payroll and setting up deductions, wage attachments and any other tax inquiries.
Responsible for providing accurate information to inquiries from active, retired and terminated employees for clients of Ceridian. Types of inquires involved Benefits, COBRA, FSA, Payroll, Application Support, and other HR questions.
Bayfront Medical Center- St. Petersburg, FL
April 2010- July 2011
Patient Access Representative
Responsible for timely and accurate patient registration and verification of medical insurance coverage. Price, key, and detail patient medical billing charges
Implemented a cost effective way for patients to pay their copays and deductibles.
Wal-Mart- St. Petersburg, FL
March 2008-May 2010
Pharmacy Technician
Implemented a quick and efficient program for patients to check on their prescription status which reduced wait time by 45%.
Managed medication distribution and provided drug information and education to patients while supporting development of product strategies
Additional Skills
Proficient in all MS Office applications
Excellent communication and leadership skills
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects
Education
University of South Florida
Bachelor’s Degree in Business Management: May 2011
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