Software Office

CURRICULUM VITAE

Wael almshagba

I am sending you this resume cover letter to apply for the available position. I'm

attaching my resume.

This is a very interesting opportunity for me and I feel that my experience will make me a

very suitable candidate for this position. My key strengths that meet the requirements of the specified position include:

I continuously struggle for excellence.

I'm a good leader and have the motivation and desire to improve myself and my team.

I can be available to work after one month from resignation date from my current work.

The reason for leaving my current work that it's a temporary one

If you want further information on my experience, please see my resume.

You can call me at any time; I am reachable via my cell phone,

(009**-*********). I further hope to discuss with you about this employment opportunity.

Thank you for your time and consideration.

Sincerely,

Wael Almshagba

Personal Information:

Name : Wael Almshagba

Place & Date of birth : Zarqa / Jordan – 12th Jan 1988

Marital status : Male / Single

Address : Jordan-Zarqa

Mobile : 009***********

E-mail : adimre@r.postjobfree.com

Objectives:

Seeking a position where I can take full advantage of my qualifications and skills to develop business objectives and goals by achieving the best results for my employer.

Academic Education:

B.Sc. (computer science), The Hashemite University - Jordan / Jun 2010

Personal profile:

Focused, Targets Oriented, Quick Learner, a Team Player and Adaptive to new business conditions to new situations.

Project:

make project in oracle database for pc and printers in schools

Experiences:

I worked at the Ministry of Education in Employees Affairs department 4/9/2010 to 2/9/2012

I worked IT technical support at the Ministry of Education in Computer Maintenance and Networking department 3/9/2012 until now

Languages:

- Arabic (mother tongue)

- English

Training Courses:

1-Oracle Training Diploma (University of Jordan Validated by Ministry of Higher Education and Scientific Research) includes the following training material that represents the program:

ORACLE 11g DEVELOPER (SQL, PL/SQL, FORMS, REPORTS) 90 Hours

ADF 11g Release2 (Application Development Framework) 60 Hours

Oracle Database 11g (DBA): Administration Workshop I 25 Hours

Oracle Database 11g (DBA): Administration Workshop II 25 Hours

2- ICDL Certificate from UNESCO

3-International Standard Certificate in IT Skills training of trainer TOT (Validated by Cambridge International Examinations) includes the following training material that represents the program:

4- CCNA -Cisco Certified Network Associate

• Fundamentals of IP Addressing and Routing

• Networking Fundamentals

• Fundamentals of TCP/IP Transport

• IP Routing

• Routing Protocol Concepts and Configuration

• Configuring and Verifying RIP

• EIGRP

• OSPF

• Ethernet LAN Switching Concepts

• Ethernet Switch Troubleshooting

• Troubleshooting LAN Switching

• IP Access Control Lists

• Wide-Area Networks

• WAN Configuration

5-TOEFL ITP

SKILLS:

IT technical support include

installing and configuring computer hardware operating systems and applications (Windows 7, Windows 8, Windows Server 2008, Windows Server 2012 Operating systems)

installing and configuring Microsoft office (All versions

monitoring and maintaining computer systems and networks;

talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;

troubleshooting system and network problems and diagnosing and solving hardware or software faults;

replacing parts in computer;

Performing system backups (Daily, Weekly, and Monthly) and data recovery.

Desktop Remote Support Using Windows Remote Service, Team Viewer, & Log me in Remote Applications.

Resolving network communication (Software & Hardware) problems independently.

On call and online customer support.

Diagnose, troubleshoot, Install and fix the hardware and software problems.

Testing and evaluating new technology.

Diagnoses and resolves end-user network or local printer problems, PC hardware problems and mainframe, e-mail, Internet, WLAN and local-area network access problems.

Windows Server 2008

Installing Windows Server 2008

Installing and Configuring and Troubleshooting Active Directory Domain Services

Configuring DNS for Active Directory

Configuring DHCP for Active Directory

Network Address Translation (NAT)

Configuring Network and Remote Access

Configuring group policy

It sales

Sale PC's, laptop's and other devices as printers routers …

understanding customers' diverse, specific business needs and applying product knowledge to meet those needs.

ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them.

preparing and delivering customer presentations and demonstrations of the software, articulately and confidently.

handling hardware or software problems and faults and referring on to specialist technical colleagues.

Good knowledge in computer software.

Communication, Conversation and Oral skills are excellent.

Hard worker and team worker (capable of working under pressure).

Good computer typing, Arabic and English.

Advance user for all Microsoft Windows & Office Versions.

Contact this candidate