Customer service representative, graphic designer
Resume:
EVA JOY OMAÑA PIMENTEL
Guesset, Naguilian, La Union
Email address: ********.*****.****@*****.***
****************@*****.***
JOB OBJECTIVE:
To apply for the position commensurate to my qualifications.
EDUCATION:
Tertiary: Don Mariano Marcos Memorial State University
Mid La Union Campus
Institute of Information Technology
San Fernando City, La Union
1999 - 2003
Graduate with the degree in Bachelor of Science in
Information Technology
Secondary: Don Mariano Marcos Memorial State University
Mid La Union Campus
Laboratory High School Department
1995 - 1999
Primary: Guesset Elementary School
Guesset, Naguilian, La Union
1989 - 1995
SCHOLASTIC ACHIEVEMENTS AND OTHER QUALIFICATIONS:
-LAN, Design, Installation and Configuration
-PC Maintenance and Troubleshooting
-Participated in the Seminar on " Approaches on Database Management Systems"
-Participated in a Seminar at EPSON in SM Megamall
-Installed the LAN of the Administration Building of DMMMSU - MLUC in San Fernando City, La Union, Philippines
-Training on Basic Life Support and Basic First Aid
-had Call Center Training at an International School in Clarkfield, Pampanga
WORK EXPERIENCES
1. CANON MARKETING (PHILS.) INC.
San Fernando City, La Union Branch
(On-The-Job Training)
- Repair and Maintenance of Printers and Fax Machines during OJT
- Installation of Printers, Fax Machines, Scanners and Copier during OJT
- Demonstration and Installation of Digital Cameras
- Worked on Sales for Printers, Digital Cameras and Photo Printers
2. Cyber City Teleservices Limited
Clarkfield Special Economic Zone, Angeles City, Pampanga
- Worked as a Call Center Agent (July 22, 2003 - October 20, 2005)
- Handled Inbound Sales Accounts
- Handled Customer Service Accounts
- One of the Selected Agents that Handled a Big Health Account
- One of the Selected Agents Who Simulated Trainees
- Assigned as an Acting Supervisor for Several times in any Account that was into
3. Unimicron Technology Company
No. 1-1 Nan Shan North Rd., Sec. 2, Lu Chu Village, Taoyuan Shien, Taiwan, R. O. C.
- Machine Operator specifically an Exposer for IC Carriers
SMT Department (OCW Taiwan from November 14, 2005 - February 14, 2008)
- Speaks basic of Mandarin Language
- Studied and Operated 2 Big Machines for Exposures of IC Carriers or IC Boards
- Studied the Operations and Troubleshooting of New UV Machines for IC Carriers Exposures
- Measured IC Boards for Films for Exposure
- Developed IC Boards for Production
- Trained New Taiwanese Co-workers as well as Filipino Newcomers to Operate and Troubleshoot Big Exposure Machines
- Assisted in Quality Control of IC Boards
4.Printwell Printing Services
- Graphic Artist ( knowledge in Adobe PhotoShop )
- Photo Booth Operator
- Tarpaulin Machine Operator
5. TechnoGraphics Printing and Computer Repair Service
- Graphic Artist ( knowledge in Adobe Photoshop )
- Gave Customer Service to people who wants their documents, photos to be printed, items like shirts, mugs, bag, id holder/lace, etc. to be customized and personalized
- Layout designs for invitations, tarpaulins, calling cards, business logos and personalized items mostly for souvenirs like shirts, mugs, tumblers, refrigerator magnets etc. for all occasions
- Have knowledge in t-shirt printing ( digital printing )
TRAININGS:
Canon Marketing (Philippines), Incorporated
On-the-Job Training
La Union Branch Office
G / F, Magdalena Peralta Building
Quezon Avenue, Sevilla Norte
San Fernando City, La Union
November 6, 2002 - February 15, 2003
First Aid and Basic Life Support Training
Philippine National Red Cross Safety Services
San Fernando City, La Union
May 2002
Call Center Training
Cyber City Teleservices Limited
DMMMSU - MLUC
San Fernando City, La Union
April 21 - 25, 2003
Call Center Training
International School of Cyber City Teleservices Limited
Clarkfield,Pampanga
EXAMINATION TAKEN:
Civil Service Eligibility Exam
Sub-Professional
May 02, 2002
Examination No. : 517344WE
General Average Rating: 80.28%
Exam for DMC Taiwan
August 2003
on 13th Place
Exam for UMTC Taiwan
September 2003
on 4th Place
PERSONAL INFORMATION:
Date of Birth : November 24, 1982
Place of Birth : Naguilian, La Union
Civil Status : Single
Nationality : Filipino
Religion : Roman Catholic
Height : 5'6" or 167.64 cms.
Weight : 54 kgs.
Mobile Phone No. : 091********
Email Address : ****************@*****.*** / ********.*****.****@*****.***
Father's Name : Esteban E. Pimentel Occupation : Maintenance Technician
Mother's Name : Emelina O. Pimentel
Occupation : Housekeeper
Mobile Phone No. : 091********
CHARACTER REFERENCES:
Emmanuel E. Flores
Manager
Technographics Printing and Computer Repair Service
Naguilian, La Union
Marissa O. Casilla
Employee
Cua’s Footwear
San Fernando City, La Union
Mary Jane Marticio
Company Secretary
A.E.Pimentel Aggregates
Naguilian, La Union
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