Event & Facility Operations

Education

College of Business and Management, East Stroudsburg University East Stroudsburg, PA August 2014 – May 2018

Bachelor’s Degree of Science - Major: Sport Management Minor: Communications (3.616 GPA)

Experience

MetLife Stadium East Rutherford, NJ May 2019 - Present

Facilities/Event Operations Coordinator

Event Related Operations

Responsible for receiving, storing, and distributing all event related items, including but not limited to stadium giveaways and parking lot and plaza activations

Coordinate sponsorship deliveries, activations, and miscellaneous shipping requests as necessary

Manage loading dock area for all large-scale events (TSA for Football, Mix Zone for Soccer, and Back Stage for Concerts)

Assist in stadium changeover during NFL season on a weekly basis

Work with security department to confirm escalator plan for ingress and egress and assist site manager as necessary with setting up gates

Responsible for wayfinding signage production, setup, and breakdown for stadium events

Keep inventory, organizes, maintains, and stages all snow removal supplies including snow chutes, snow shovels, salt spreaders, Ice Melt, etc.

Mail & Receiving

Oversee loading dock operations, coordinating all incoming and outgoing deliveries; ensures an orderly and neatly maintained stock and receiving area as well as the general maintenance of loading dock; compliance with main event standards

Responsible for mail operations at NMS; receives incoming mail, sorts mail, delivers mail, picks up and distributes outgoing mail and shipping as necessary or required.

Efficiently sort, handle, load and unload palletized and non-palletized freight using appropriate motorized and manual equipment, including electric pallet jack and forklift as needed

Responsible for the operations of the stadium’s industrial gas account including ordering and maintaining a proper inventory of propane, CO2, acetylene, argon, oxygen and other gasses/supplies as needed

Inputs all freight information through inventory management system as it pertains to daily deliveries; Communicates with Fleet and Warehouse Coordinator for items involving storage and/or stock.

Responsible for the supervision of the Local 560 Teamster and supervision of Local 472 laborers.

New Jersey Devils/Prudential Center Newark, NJ October 2018 – May 2019

Event Operations Intern

Assisted with coordinating internal meetings, pre-game day events, concert VIP receptions and special event functions as assigned from start to finish including participation in all site visits; execute venue walkthroughs before, during, and after every event to ensure venue safety and cleanliness is optimal; work together with event security and guest services team on event days; ensuring that there is constant communication between all departments using radio system; conducted weekly updates to the Event Operations Calendar using Asana Work Management Software.

Collaborated with Marketing Partnerships in the planning and execution of our MSG Networks Private Skate event.

Successfully self-operated the Devils vs. Rangers viewing party at iPlay America, conducting all necessary functions such as the setup, check-in and the raffle.

Led the operation of the New Jersey Devils annual Food Drive and Toy Drive games, managing the logistics of the events.

Lafayette College Athletics Easton, PA January 2018 – May 2018

Facilities and Operations Intern

Formulated the net income projections for both the men’s and women’s basketball 2018 Patriot League tournaments.

Conducted Gameday Operations during basketball, baseball, softball, and lacrosse home contests: worked closely with RCN Corporation cable company as the timeout coordinator; prepped locker rooms for both team, and official needs; coordinated computer equipment used for instant replays; managed replay cameras through XOS Digital basketball replay software; operated game clock and shot clock for lacrosse games; managed Click Effects software during home softball and baseball games.

Composed 2018 fall schedules for men’s soccer, women’s soccer, field hockey, and volleyball on Microsoft Word; uploaded weekly practice schedules to the Lafayette College Athletics Google Calendar for the baseball and softball teams.

Skills

Microsoft Excel, PowerPoint, Office and Word

Photoshop, Adobe InDesign

Chrome River Technologies, CMMS (Aware Manager), Asana Work Management Software

Dec. 9, 2020

Dear Mrs. Sharpless,

Thank you for the opportunity to apply to be a part of the Event Operations team for the Rutgers Athletic Department. After looking over the job description, it is clear that you are looking for a person who has a strong passion for producing the best game experience, as well as familiar with the skills it takes to execute the day-to-day operations of an athletic facility. Given these requirements, I am certain that I have the required experience to successfully do the job and perform beyond expectations.

My current role at MetLife Stadium is titled “Facilities and Event Operations Coordinator” and it is here where I assist in the execution of all New York Giants and New York Jets games, concerts, and many other stadium-wide events. My responsibilities include coordinating the storing and distribution of all event related items, working with Local 560 Teamsters and Local 472 Laborers for specific event needs, and assisting in weekly stadium changeovers during the NFL season. Along with my event responsibilities I am also in charge of managing the inventories of both our on-site and off-site warehouses, keeping track of our snow removal equipment, and facility supplies. Prior to my current job I was an Event Operations intern for the New Jersey Devils/Prudential Center. Here I assisted in the coordination of internal meetings, pre-game day events, concert VIP receptions and special event functions.

After reviewing my resume, I hope you will agree that I am the type of component and driven applicant you are looking for. I look forward to being able to elaborate about myself and the specific skills I have that will benefit the organization. Please contact me at 732-***-**** or via email at ***********@*****.*** to arrange a convenient meeting time.

Thank you for the consideration, and I am looking forward to hearing from you soon.

Sincerely,

Joe Ercolino

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