Manager Engineer

**** ***** ***** *****, ******** Heights, MI 587-***-**** adii0e@r.postjobfree.com CONTINUED

Kazim Afzal

(B.A.Sc. Honors Electrical Engineering with Co-op) with Distinction

**** ***** ***** *****, ****ling

Heights, MI, Cell: 587-***-****

E-mail: adii0e@r.postjobfree.com

LinkedIn: /in/kazim-afzal

• Testing tools: Bluetooth/Wi-Fi Sniffers (Wireshark), QXDM/QCAT, QNX debugger

• Protocols/Log analysis: 4G/LTE, WCDMA, Ethernet/TCP/IP/UDP/FTP, IEEE 802.11, CAN, USB, NFC, Packet data protocol, SMS, GPS, Vehicle Spy

• Project/Database Management: JIRA, RTC, IBM Doors, MKS Integrity, Lynx, GOTA (Google Over the Air)

• Software Testing: Extensive experience in Smoke/Regression, UI/UX, Alpha, Beta, Agile/Scrum, OTA Testing, Server-client testing, MATLAB

• Automation Development: Developed test scripts in Python, C/C++ utilizing Squish, Robot Framework, gherkin syntax in a behavior-driven development (BDD), Shell Scripting, Git Professional Experience

General Dynamics Mission Systems Canada – Ottawa, ON Systems Integration Validation & Verification (SIV&V) team within the sonar products team responsible for developing and delivering sonar systems for domestic and international Naval customers expanding defensive perimeter of the ship and enhancing the ability to detect underwater threats. Test Engineer - MAS [Jan 2019 – Apr 2019]

Being a member of the Scrum team, was responsible for planning, designing, implementing, integrating and testing software and system features as required by the design specifications. Accountability:

• Assisted lead engineers (System Engineering, Mechanical Engineering, Electrical Engineering) in analyzing and interpreting system design specifications

• Led the effort to establish a framework for automated testing using Squish, BDD and Cucumber

• Prepared and tracked defects raised through to resolution using JIRA while also participating in the System Technical Review Board

• Created and maintained scripts for automated testing while working closely with dev-ops to ensure smooth integration

• Involved in peer review of test cases via IBM Rational Team Concert (RTC) and mapping test cases to given requirements in IBM Rational Doors

• Assisted in the development of System Integration Lab (SIL) to setup a mock on-board ship-like environment for all hardware being supplied to customer while also performing hardware validation on schematics

• Worked in an agile environment and took part in scrum meetings and sprint planning

• Created a progress tracking system to help higher management better visualize project progress at a detailed level (MS Office)

BlackBerry Ltd. – Waterloo, ON

Beta Software Issue Management Team responsible for the Beta device program within the company, testing all features before publishing timely updates to the end-users. Beta Software Test Engineer [May 2017 – Dec 2017]

Responsible for managing beta tester feedback and conducting end-to-end validation while providing both UI/UX and back-office support regarding BlackBerry handhelds/apps (Wi-Fi, GPS, BT/BLE, Cellular Technologies 4G/LTE, QNX, etc.).

4097 Shoal Creek Drive, Sterling Heights, MI 587-***-**** adii0e@r.postjobfree.com Kazim Afzal Page 2

Accountability:

• Participated in requirements and design reviews with feature owners while ensuring validation schedule is adhered to while performing failure debugging by employing root cause analysis

• Involved with testing over the air updates for Android devices using GOTA

• Collaborated with Product Managers, Engineers and external stakeholders to identify critical defects

• Gathered and analyzed logs to identify issues for various connectivity technologies including cellular systems (LTE/4G, WCDMA) using QXDM/QCAT tools

• Supported QNX automotive team to debug BlackBerry device issues with vehicle infotainment system over Bluetooth/Wi-Fi by analyzing CAN/sniffer/Wireshark logs

• Innovated by conceptualizing and leading the development of Log Looker and Snippit Tools that now are used across the department for quick analysis of new defects TELUS Communications – Edmonton/Calgary, AB

Part of the Technical Support team responsible for providing support for all TELUS products such as Optik TV, Satellite TV, landline, fiber/GPON, broadband and TELUS email. Acting Team Manager [Jun 2013 – Aug 2015]

Started as a Technical Support representative and quickly rose through the ranks by becoming specialized case manager for chronic customer accounts, followed by Coach for new hires and later Acting Team Manager. Lead two 15+ member teams of Customer Help Representatives in Calgary, AB. Accountability:

• People Management - provided day-to-day coaching, direction and leadership to team members

• Handled onboarding and supported new hire team members. Managed people, tools, processes and procedures to ensure on time delivery of service to a dynamic and varied customer base

• Implemented and tracked appropriate performance objectives and measures to support team member and customer satisfaction while maintaining operational excellence and cost effectiveness

• Relationship Management - managed and maintained relationships with numerous internal stakeholders to ensure coordination of support issues and excellent customer service

• Mentored, coached and developed team members to achieve higher levels of performance and job skill

• Experienced in handling networking issues from IP addressing to packet switching and more Academic Projects

• AIRMON – Smart Air Quality Monitoring Drone Solution with Situational Awareness (Capstone): Designed and built semi-autonomous drone solution capable of localizing itself in GPS-denied environments using Visual Inertial Odometry/SLAM via LiDAR/depth/IMU sensors, while remotely transmitting 3x live camera streams, location and gas sensor data in real-time to ground control station while also creating a point- cloud map. Able to execute autonomous missions on pre-programmed flight paths using Extended Kalman Filters (EKF). Also implemented SITL using ROS in rviz to test each iteration throughout the SDLC. Further improving flight by integrating path planning using A* algorithm

• Automated Blinds Project (Nominated best project): Designed a custom circuit for a working prototype of venetian blinds that opened/closed the blinds automatically based on the intensity of sunlight using two 555ICs. Education

University of Windsor, ON, Canada

Bachelors of Applied Sciences Electrical Engineering Co-op (extended) with Honors [Sept 2015 – Aug 2020] Undergraduate degree developed broad foundation of electrical and electronics engineering Notable courses include: Linear Algebra (Computer Vision), Control Systems (Simulink,MATLAB), Capstone

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