Customer support manager
Resume:
WILLIAM
LUBARSKY
KEY SKILLS
EDUCATION
Certificate of Completion
Tanenbaum College, Jerusalem, Israel
Completion: 2012
PROFESSIONAL EXPERIENCE
Customer Service Manager
Management of all customer affairs across 8 National brand accounts inclusive of iHome, Monster and Armorall
Cultivated relationships with customers to provide a seamless customer service experience and facilitate integral growth
Train and onboard new hires
Lifeworks Technology Group, New York, NY
Nov 2014 - Oct 2020
Head Lifeguard
Responsible for constant surveillance of patrons in the facility during shift hours
Supervised training of all new and junior lifeguards Responsible for acting promptly in implementing facility safety measures in the event of an emergency; administered emergency care and treatment if necessary
Jewish Community Center, Staten Island, NY
Jan 2012 - Nov 2014
Professional Mover Liaison
Managed upwards of 20 monthly client requests from start to finish to determine specific moving requirements and provide best case solutions Assisted drivers with pick up and delivery instructions; specific customer requests and navigation assistance
Xpress Moving Vanlines Corp,, Brooklyn, NY
Jan 2013 - Aug 2013
Catering Server
Ensured exemplary guest banquet service by adhering to all event and health compliance standards
Understand safety responsibilities as well as environmental laws by following established procedures, policies, training and involvement activities
Grillz Express Cafe, Staten Island, NY
July 2012 - Jan 2013
CONTACT
***********@*****.***
Microsoft Office (Word, Excel, Powerpoint,
Outlook)
Account Management
Customer Relations
HelpDesk
Netsuite
Social Media Campaign Management
Effective Communication
Leadership
Teamwork
Sales Executive
Collaborate with sales team to develop and execute sales strategy Prospecting new business by identifying quality leads via cold calls and email
Maintain current relationships to increase sales pipeline Express Funding of America, Queens, NY
Oct 2020 - Present
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