User Experience Researcher
Resume:
LORE Y BENSON
CONTACT
adhwb5@r.postjobfree.com
linkedin.com/in/lore-y-benson/
https://www.loreybenson.com/
SKILLS
Research:
Usability Testing, Heuristic
Evaluation, Design Thinking
Public speaking:
40 p. audience - GRS
Tableau, SQL, Excel, R,
Python, Adobe Creative
Suite
Collaboration:
Facilitating design
critique, communicating
design intent verbally and
visually, detail-oriented;
adaptable to different
systems and programs,
working effectively in a
team environment.
TRAINING
Sabre Design Strategy -
Train the Trainer
IBM - Enterprise Design
Thinking Practitioner
LANGUAGES
- English (Native)
- Spanish (Proficient)
EXPERIENCE
Understanding and Visualizing Airline Profit Management KPIs (Capstone) Sabre 2020 (Austin, Texas)
● Cleaned a raw dataset of quarterly KPIs from Profit Managers
● Constructed a comprehensive data visualization in Tableau
● Presented findings to an audience of 30 individuals UX Research Intern
Sabre May 2019 - August 2019 (Southlake, Texas)
● Moderated Usability Testing for multiple products
● Facilitated Design Thinking Workshops to Collect User Data
● Synthesized User Data to Create Personas used in Dev Cycle
● Presented Personas to Stakeholders and Clients
UX Research Consultant
Akute Health 2019 (Austin, Texas)
● Performed a full Heuristic Evaluation on the AkuteHealth App
● Completed a full Competitive Analysis of leading Health Apps
● Moderated Usability Testing
● Synthesized test data and drafted recommendations
● Presented recommendations for new iterations to Stakeholders EDUCATION
University of Texas At Austin
Master of Science in Information Studies
Sep 2018 - Aug 2020 (Austin, Texas)
Master Report: An Investigation of the Practices Used in Airline Crew Scheduling and Their Impact on the Physical and Mental Health of Airline Crew
Overall GPA: 3.89
University of Texas At Austin
Bachelor of Art in Psychology
Sept 2010- May 2014 (Austin, Texas)
Contact this candidate