Resume
Vinothini S
E-mail :adhn6q@r.postjobfree.com
Contact no: 950*******
Career Objective :
An enthusiastic individual seeking an opportunity to involve in some innovation work that will put my knowledge to practical use, broaden my skills and understanding to contribute towards the organization. Work Experience:
• Currently working as a Senior Process Executive at Infosys BPM from August 2018 to till Date .
Career Summary:
• Having almost 20 months of experience in Order Management for Veritas firm. i. Working for APJ, EMEA & AMS regions globally.
ii. Coordinating with Service contracts, Returns and cancellation team. iii. Supporting client queries through E-Mails and chats and providing solutions.
iv. Providing new folks with process trainings.
v. Obtained Ramp and Spot awards for performance.
Project Details:
Title 1 : Order management
Job Role : Senior Process Executive
Description : Customer will submit orders in EDI portal, once submitted we receive the order in the form of Report. In any case if customer is unable to submit the order, customer will be sharing the details through CX case. We fill webform to submit the order, once the order generated we will be validating address details, skus, quantity, price and we will be submitting the order. Tools Used :
Oracle R12, Oracle Business Intelligence Enterprise Edition, Item Instance, AR Inquiry Global, Oracle service cloud and sales cloud. Personality Description:
Good communication skills with good analytical and problem solving skills.
Ability to perform under pressure and meet deadlines as per the expectations.
Quick learner and flexible to adopt challenging environment.
Sense of responsible.
Efficient time management skills.
Educational Qualifications:
COURSE NAME OF
INSTITUTION
BOARD/UNIVERSITY YEAR
OF
PASSING
PERCENTAGE BE Arunai college of
Engineering,
Tiruvannamalai.
Anna University 2017
6.88(CGPA)
HSC St Pauls Matriculation
School
State Board 2013 75%
SSLC Hindu Higher Sec
School, Vellore
State Board 2010 94%
Personal Details:
Name : Vinothini S
Father’s Name : Senthil Kumar E
Nationality : Indian
Marital Status : Unmarried
Languages Known : Read, write & speak: English, Tamil Hobbies : Gardening, Playing Shuttle.
Permanent Address : No:14,60/A Ayyavu street, Perumalpet, Vaniyambadi,Vellore District, Tamilnadu.
Pin- 635 751.
Current Address : Sri Srinivasa, 40, 5th cross, Tirumenahalli main road, opp KNS IT college, Bangalore 560064
Declaration :
I hereby declare that all the details furnished above are true to the best of my knowledge and belief.
Place: Yours Faithfully,
Date: Vinothini S