Personal Profile
Name : Robinah Nakazzi
Sex: Female
Nationality: Ugandan
Visa : Canceled Visa
Phone
Email:
adhhbo@r.postjobfree.com
Languages
English
Referees
Available upon request
Curriculum Vitae
Career Objective
To work in a reputable organization both national and international where organizational objectives are well defined and my abilities and skills are efficiently utilized with or without supervision. Educational Background
High School Certificate
Professional Development
Specific important communication skills (customer handling)
Team player
Transferable skills
Work Experience
BARISTA / WAITRESS AT COFFEE LOUNGE (SCHOOL OF RESEARCH SCIENCE), 28TH - 08-2017 TO DATE. Responsibilities;
Note orders and serve coffee, food and beverages to guests in a timely fashion.
Make coffee using a number of brewing methods such as pour over, espresso and cold brew.
Open and close the coffee station.
Assist in menu setting and determining coffee of the week regularly.
Communicate with customers, note their preferences and take feedback.
Perform cashiering and inventory management tasks.
Monitor wastage and record consumption of items.
Manage service beverage and coffee bean counters simultaneously.
Check taste of coffee to ensure quality.
Keep track of customer preferences and offered customized cups of warm and cold coffee as per taste.
Maintain adequate stock of materials at the coffee bar.
Develop professional relationships with guests and coworkers. WAITRESS/CASHIER
Responsibilities;
Meet; greet assist customers to their seats.
Inform customers of daily specials and escort customers to their tables.
Present menus to their patrons and answer questions about menu items making recommendations upon request.
Computer literate, able to use MS Office and also visitor management systems.
Write patrons ‘or client’s food on orders on order slips; memorize orders, making transmittal to kitchen staff.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. Cashiering.
KEY SKILLS
Coffee bean types and features
Espresso blends
POS System
Customer service
Cashiering
Inventory management
Communication
Able to stand for longer hours
Computer skills:
Microsoft office word,
Microsoft Excel
Competences
An Outgoing and articulate communicator with strong persuasive, writing, and presentation skills; ability to develop Strategic plans, sound judgments and compelling arguments; Exceptional interpersonal skills and maintenance of relationships at all levels; Effective working both independently and as part of a team; able to efficiently handle the demands of multiple projects in detail.
Hobbies
Meeting new people, Swimming, travelling and sports