Color IT Champion North America
Resume:
Todd M. Krigner
Swartz Creek, MI 48473
adh21s@r.postjobfree.com
HIGHLIGHTS:
25+ years working within computer hardware/software, information technology and computer science
Bachelor’s degree in Information Systems and Cyber Security, ITT Tech, IN, (Graduation with honors)
Associate degree in Computer Forensic Data, ITT Tech, IN, (Graduation with highest honors)
Extensive knowledge in hardware, data, applications, and information systems
Extensive experience providing application and system support: over phone, in person, via email and remote access
Experienced problem solver: trouble shooting, research, solution manager
Excellent written/verbal communication skills
EXPERIENCE:
Employer Name: AkzoNobel
January 2017 – December 31, 2020
IT Color Support Champion, North America
As regional expert supports all assigned countries: United States, Canada, and Mexico.
Leads and coordinates implementation and roll out of new digital color tools (customer software, Automatchic etc.).
Provides information to the region on release and roll-out of new color tools required in preparation of annual budgets in allocated countries.
Monitors appropriate budgeting.
Attends and participates in all Global and National conferences, speaking and presenting in the role of North America IT expert.
Leads and coordinates updates of software, firmware and customer color data in the region.
Supports sales & implementation of Digital Color at regional key accounts (i.e. Distribution partners).
Is the 3rd level customer support for customer problems with hardware, applications, etc.
Collects market feedback from the region, consolidates and analyses the information, identifies action for improvements and reports findings into the Global Color Marketing organization.
Discusses and aligns market requirements within VR color marketing team.
Participates as regional representative in global color projects and activities.
Trains country Local Color Support Experts and supports training to local technicians and customers on the use of hardware, software, peripherals, etc.
Coordinates regional hardware needs and licenses for color software.
Registers and reports the results of internal support obtained in daily work.
Coordinates demand- and production planning for color tools for the region.
Maintains and updates technical aspects of websites.
Gets familiar with all the applicable corporate as well as site policies/procedures with regard to personal conduct/HS&E standards and acts in compliance with all their regulations.
Contributes to the execution of sales -, expense - and profitability targets established for the region by supporting in development, implementation and maintenance of color tools for the regional VR market.
Researches and tests technology for application to the North American market.
Employer name: Xerox Legal in support of General Motors
May 2015 – August 2016
EDiscovery Collections Coordinator
Responsible for the facilitation and collection of global and national electronic discovery collections for General Motors
Manage deadlines, priorities, and resources for multiple, litigation cases related to General Motors
Coordinate all activities by serving as a liaison between legal staff and vendors related to data collections and initiate processing requests to case management
Provide consultation to case teams on eDiscovery best practices and serve as the primary liaison between key clients, in-house legal staff, outside counsel, and vendors for assigned matters
Build strong, professional relationships with GM attorneys, legal staff, and vendors
Responsible for arranging the collection, imaging and retention of former employees’ devices, both nationally and internationally.
Zoetis May 2014 – May 2015
Data Library Technician
Coordinate high volume data review and retention via in-house databases
Responsible for escalating requests of data release for veterinary medical trials
Mass indexing, import, export and transfer of data from multiple mediums and databases
Assist with the coordination of changing from old database and technology to upgrade
Data manipulation and formatting
Management of digital and physical record storage and retrieval
Lead coverage of entire records department (local and global) within 2 months of hire and in the absence of the department manager
Integrated Records Management May 2013 – January 2014
Data Production Technician
Coordinate high volume data review, analysis, processing and production through LAW Prediscovery
Direct support and solutions to clients with regard to data production and retention
Provide in-trial IT and application support for defense attorneys
Consulted directly with clients on solutions for data presentation
Create and manage Microsoft Access and SQL databases
Promoted from contractor to lead Data Production Technician within 6 months of hire
SKILLS:
Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams
Strong organizational and communications skills, both written and verbal
Strong MS Office skills, specifically for the manipulation of data in MS Excel, Textpad, and MS Access, and formatting for image conversion
Strong ability to analyze and convert data into multiple mediums
Strong ability and passion for teaching/explaining technology uses
Natural problem solver
Software: MixIt Pro, MixIt Cloud, Color Pro, MixIt Link, Link Manager, DiskDrill, Relativity; LAW Pre-Discovery; Sanction; eRoom; LiveNote; Textmap; iConect; Concordance; IPRO, I-Convert; Summation; Opticon; Adobe Products; Lotus notes; Text Pad; Total Commander; CaseMap; TimeMap; Robocopy; RichCopy; FileZilla; iScrub Metadata Scrubbing tool; PasswordCrackerMS; Office 2000; Checkpoint Firewall; Norton Firewall and Ghost; McAfee/Norton Virus Protection Utilities; MS Project; FrontPage; Flash, Windows 95 – Windows 10, Linux (multiple OS), MacOS, Office: Word, Excel, Outlook, Powerpoint, Access
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